Product Analyst

About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.

Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.

About the Role

As an Analyst at JustAnswer, you will drive tangible business impact by delivering high-quality insights and recommendations that combine strategic thinking with detailed data analysis. You’ll work closely with Product, Content, and Marketing teams to uncover SEO growth opportunities, evaluate initiatives, and inform decision-making with data. This role requires a deep understanding of SEO data, a strong analytical mindset, and the ability to work across functions to optimize organic performance. It’s a unique opportunity to influence our search strategy and customer acquisition at scale.

What You’ll Do

• Partner with SEO, Product, and Analytics leadership to analyze large datasets (internal and external) and uncover actionable insights into search performance and user behavior
• Monitor and interpret key SEO metrics—impressions, clicks, CTR, rankings, and traffic—from sources like Google Search Console, BigQuery, and third-party tools (e.g., SEMrush)
• Conduct deep-dive analysis, A/B and MAB testing, and support SEO experiments with robust data interpretation
• Create dashboards and performance reports using tools like Looker, PowerBI, or Google Data Studio
• Perform descriptive and prescriptive analytics, leveraging statistical methods and ML models where appropriate
• Translate complex data into clear, compelling recommendations and communicate findings effectively to stakeholders, including senior leadership
• Act as a lead analyst within the SEO vertical, contributing to strategic planning through deep audience insights

What We’re Looking For

• 3+ years of experience in product, marketing, or SEO analytics (ideally within e-commerce, marketplace, or content-driven businesses)
• Strong SQL skills with the ability to write complex queries for data extraction and analysis (BigQuery experience is a plus)
• Proficiency in SEO data platforms (Google Search Console, Ahrefs, SEMrush)
• Experience with A/B testing and statistical analysis (hypothesis testing, regression, etc.)
• Solid understanding of data visualization tools such as Looker, PowerBI, or Tableau
• Bonus: Experience with Python or R for automating analysis or building models
• Ability to clearly communicate technical insights to both technical and non-technical audiences

Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time.

Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!

Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.