Journey

What started in 2012 has blossomed into a transformative force in hotel ecommerce and technology. Founded by Simon Bullingham, Journey began with a small aspiration: to empower hotels, spas, and resorts to enhance their online presence and operational efficiency. Today, with a team of over 150 passionate industry experts based in Cheltenham, Journey has established itself as a leader, serving over 750 prestigious clients globally, including renowned properties like Claridge’s, The Londoner, and Soneva in the Maldives.

Journey's innovative platforms, including the world’s first all-in-one hotel ecommerce system, redefine how guests interact with luxury hospitality. From booking accommodations to customizing their stay through spa and dining options, Journey eschews traditional models to facilitate seamless operations. The company's technology not only enhances guest experience but also significantly boosts direct bookings, proving essential amid the competitive hospitality landscape. As a proud Certified Google Partner, Journey continues to strive for excellence, reflecting on its rapid growth and numerous accolades, including recognition at the Boutique Hotelier Awards and the Business UK Travel Awards.