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Joint AcademyJA

Client Success Director — Digital MSK Deployments

Joint Academy provides virtual physical therapy for chronic joint and back pain, focusing on osteoarthritis treatment.

Joint Academy

Employee count: 201-500

Salary: 120k-120k USD

United States only

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Joint Academy, a leader in digital MSK care based in Miami, is hiring for a Customer Success Manager. This remote role involves managing implementations across diverse healthcare environments, driving customer adoption, and ensuring measurable outcomes. Candidates should have 5+ years in Customer Success or project management within B2B SaaS. The role offers a base salary of $120k plus a performance-based bonus, equity options, and comprehensive benefits in a remote-first culture.
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Job type

Full Time

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Salary

Salary: 120k-120k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Joint Academy

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At Joint Academy, we're passionate about empowering individuals to overcome pain and reclaim their active lifestyles. Founded in 2014, we leverage cutting-edge technology to provide virtual physical therapy services that cater to those suffering from chronic joint and back pain, especially osteoarthritis. Our approach makes it easy for patients to connect with licensed physical therapists through an intuitive app, ensuring they receive personalized care tailored to their unique needs.

With over 150,000 patients treated and a commitment to evidence-based practices, we've demonstrated that our digital treatments significantly reduce pain—by an average of 46% in just 12 weeks. Our patients not only experience less discomfort but also improve their mobility and reduce their reliance on medications and surgical interventions. We believe in a future where innovative, digital healthcare provides seamless access to quality treatment for all, regardless of their location.

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Joint Academy

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