United States onlyThis is a fully remote Technical Program Manager position that requires 3+ years of experience in a SaaS environment. You'll oversee the lifecycle of technical tickets, translate partner-facing issues into engineering tasks, and facilitate cross-team prioritization discussions. The role is ideal for someone who thrives in a dynamic, high-growth setting with a global team and a people-first culture.
Requirements
- 3+ years of experience as a Technical Program Manager in a SaaS environment
- Background in engineering, technical support, or related technical roles
- Solid understanding of SaaS architecture, APIs, and systems integration
- Experience using project tracking tools such as ClickUp, Jira, or Linear
- Excellent communication skills, with the ability to translate technical issues into engineering-ready requirements
- Strong attention to detail, organizational skills, and the ability to manage competing priorities
- A proactive, collaborative, and solutions-focused mindset
Benefits
- Monthly salary between $2,500 and $3,500 USD, based on location, experience, and skill set
- 15 days of paid time off, plus Christmas Day and New Year’s Day
- Fully remote work environment with timezone preference for EST or CST
- Engaging and supportive team culture with monthly virtual game days and team-building events
- Opportunities to contribute to charitable causes of your choice
- Recognition as a certified “Great Place to Work” and featured in the Inc. 5000 list of fastest-growing companies
