For over four decades, the higher education experts at Jenzabar have been helping colleges and universities across the world thrive through multiple services. The Jenzabar culture is one that fosters an entrepreneurial environment, where employees are encouraged to be creative, work hard, and have a great time while doing so. We believe in open doors, asking tough questions, respecting each other, and surpassing our clients’ expectations every step of the way. It’s an enjoyable place to be, with casual dress and a relaxed atmosphere.
Mission Statement:
We believe everyone is a masterpiece with great work to do on Earth. Jenzabar’s mission is to create pathways to empower all to know who they are, what work they are destined to do, and how they can unlock their full potential – at home, at work, and in the world!
Position Summary
The Learning & Development team is responsible for providing training that enables our clients to thrive using Jenzabar products. A Learning and Development Coordinator II is responsible for independently maintaining and administering our client facing learning management system. This person will actively communicate with customers regarding their training needs and supply them with important resources. They will also take the lead in scheduling and creating instructor-led courses. A Learning and Development Coordinator II will creatively create reports on the customer comments and LMS statistics and then perform analysis on those statistics to improve client experiences.
Essential Tasks
- Generate reports for billing purposes and at client request
- Schedule reports to be sent to individuals on a need-be basis as well as to manager
- Schedule and host all Teams sessions for instructor led courses
- Assist with creating yearly course catalog and entering courses on L&D calendar
- Compile survey results, review comments, and send results to manager
- Perform analysis on client comments and make appropriate recommendations to instructional designer
- Update and maintain monthly and quarterly financial report to track activity for each learning object offered by L&D
- Continually monitor client experience with Docebo Learn learning management system and make appropriate recommendations to manager
Preferred Skills and Experience
- Expert knowledge of Microsoft Excel
- Working knowledge of Docebo Learn or equivalent learning management system
- Ability to make decisions to solve client problems
- Be proactive in suggesting changes to improve communications with clients
The pay range for this position is $42,000 to $52,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.
Benefits
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 12 Weeks Paid Parental Leave, Short Term Disability, Long Term Disability, 401K, Educational Assistance
Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws.
Please Note: Jenzabar does not sponsor applicants for work visas.
Australia only
United States only