Director of Design

Title: Senior Product Designer

Salary Range: £58,000 - £77,500

Location: Remote, anywhere in the United Kingdom.

The role:

We’re looking for an experienced Senior Product Designer to help shape the next stage of Isla’s product experience as we continue to grow.

Reporting into our Director of Product, this is a hands-on individual contributor role for someone who enjoys solving complex product problems and collaborating deeply with cross-functional teams.

Partnering closely with Product, Engineering, and our clinical safety officer, you’ll play a key role in improving UX quality across the platform. You'll be the voice of the user across Isla and will be helping simplify complex workflows, strengthen discovery and research practices, and ensure we build thoughtful, user-centred experiences in a highly regulated environment.

You’ll help to create the conditions for great design to happen: advocating for strong UX thinking, improving design practices, and ensuring design remains an enabler rather than a bottleneck as we scale.

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What you'll do

• Design intuitive product experiences - you will design complex clinical and patient-facing experiences end-to-end, from flows and wireframes through to polished UI and implementation-ready designs
• Be the voice of the user - ensure user needs are represented throughout the product development process, from early discovery and problem definition through to delivery and iteration
• Improve UX quality across the platform - proactively identify friction, inconsistencies and opportunities to simplify workflows and improve the overall user experience
• Make research stick - building on our existing research practice to make it more structured, consistent, and impactful. You'll help ensure insights are visible, accessible, and actively shaping product decisions, including establishing repeatable usability testing processes to ensure it's never deprioritised or missed - both critical requirements for medical device compliance and clinical safety
• Bring data into the design process - champion the use of quantitative and qualitative data together, helping the team make evidence-led decisions
• Champion accessible and inclusive design -design experiences that work for users with a wide range of abilities and access needs, including visual, motor, cognitive and literacy impairments. Apply accessibility best practices and WCAG principles throughout the design process, contributing to inclusive patterns and standards within the design system
• Contribute to the evolution of our design system - keep it healthy, consistent, and evolving alongside the product, with an eye on AI-readiness and long-term scalability. You’ll contribute to improving consistency and collaboration between design and engineering as the system evolves
• Improve design ways of working - contribute to stronger discovery, prioritisation, critique and collaboration practices as the product and design function continues to mature. These practices must align with the rigour that medical device certification requires
• Influence our approach to AI - explore and experiment with AI tools within the design workflow, helping identify practical ways they can improve speed, quality and collaboration

Requirements

What we're looking for

• Strong end-to-end product design skills - from discovery, journey mapping and wireframing through to polished UI and implementation-ready designs
• Systems thinking - you consider the broader ecosystem your design decisions exist within, understanding how changes in one area can affect others across a complex, multi-user product.
• Excellent product and UX instincts - able to simplify complex workflows, identify user problems, and design thoughtful, intuitive experiences grounded in evidence and user insight
• A highly collaborative approach - comfortable working closely with Product and Engineering to shape solutions together, not just execute requirements
• Experience contributing to or evolving design systems, with an appreciation for scalability, consistency, and strong collaboration between design and engineering
• Confidence using both qualitative and quantitative data to inform decisions and evaluate outcomes
• Curiosity about AI and emerging tooling - you actively explore new tools and think critically about how they can improve design workflows and product experiences
• Strong instincts for improving ways of working - contributing positively to discovery, critique, prioritisation, and collaboration practices within fast-moving product teams
• Comfortable operating in ambiguity and proactively identifying opportunities to improve UX quality, team effectiveness, and the overall product experience
• Deep expertise in accessibility and inclusive design - you design confidently for users with a wide range of needs, have a thorough command of WCAG guidelines and accessibility best practices, and treat inclusive design as a core part of creating safe, usable clinical products.
• Experience in designing digital products in regulated or clinical environments is a bonus, but we're open to candidates from any industry - we'd love to hear from designers with varied backgrounds who can bring new ways of thinking to the problems we're solving.

Hiring Process:

1) A 2-minute video submission: Successful applicants will be asked to send a short elevator pitch. We want to see the person behind the CV!
2) Screening call with a member of our Operations team (15 - 20 minutes)
3) Technical interview with a design and cross-functional team member. Part 1 - present a case study and Q&A. Part 2 - design critique (1 hour)
4) Final interview with our Co-founder and Director of Product (30 minutes)

Benefits

🏡 Work from home or at our office in 131 Finsbury Pavement - Industrious 🏢

📈 EMI equity options

🕜 Flexible working times

🌍 Work abroad for up to 90 days per year

🎉 Enhanced parental leave

🏖️ 25 days annual leave (on top of bank holidays)

🎂 Take your birthday off and another significant day off of your choice.

🍜 Treat your friends or family to a meal each quarter (up to £75)

🧘‍♀️ A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or private medical insurance.

🎳 Quarterly team socials

📚 An annual learning budget to support your growth

💗 Delivering social impact through improved patient healthcare

💡 Working at a well-funded and rapidly growing start-up, solving a global problem in a new way