United States onlyIronclad is looking for a proactive, process-driven Partner Services Manager to help scale and support our Global Implementation (SI) Partner strategy and programs. The role requires a strong program builder, someone that can navigate cross-functional dynamics, and someone that can turn ambiguity into definition. You will be instrumental in enabling partner success, optimizing co-delivery models, managing subcontractor operations, and aligning internal teams around partner-led service delivery.
Requirements
- 4+ years of experience in Professional Services, Implementation, or Partner Operations roles at a technology company and/or a top SI consulting firm
- 2+ years of experience overseeing implementation partners or managing implementation teams
- Experience with Implementation Services, Managed Services, and GSI motions
- Ability and willingness to travel at estimate of 15%
- Bachelor's degree or higher
Benefits
- 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
- Market-leading leave policies, including gender-neutral parental leave and compassionate leave
- Family forming support through Maven for you and your partner
- Paid time off - take the time you need, when you need it
- Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
- Mental health support through Modern Health, including therapy, coaching, and digital tools
- Pre-tax commuter benefits (US Employees)
- 401(k) plan with Fidelity with employer match (US Employees)
- Regular team events to connect, recharge, and have fun
