Implementation Specialist

Implementation Specialist responsible for delivering successful software implementations to clients, configuring solutions to meet client needs, and guiding them through onboarding, implementation, and adoption.

Requirements

• 2–4 years' experience in software implementation, client onboarding, consulting or a similar client-facing technology role
• Degree in Computer Science, Information Technology, Business or a related discipline
• Relevant industry or technology certifications would be advantageous
• Experience working with investment management or trading technology environments will be highly regarded
• Strong understanding of software systems, workflows, integrations and data structures
• Experience managing multiple priorities and delivering outcomes in a fast-paced and client-focused environment
• Strong troubleshooting and analytical problem-solving capability
• Experience working collaboratively across cross-functional teams including product, engineering, support and commercial teams
• Knowledge of implementation methodologies, client engagement practices and change management principles

Benefits

• Flexible ways of working
• Generous parental leave
• Long weekends
• Flexible ways of working