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Interface SystemsIS

Associate Manager, Oracle Applications Systems Analyst

Interface Systems is a managed services provider focused on enhancing security and operational efficiency for multi-location businesses.

Interface Systems

Employee count: 201-500

United States only

The Oracle Applications Business Systems Analyst has a specialization in Oracle Fusion Cloud applications (Oracle Service Cloud, Oracle Field Service Cloud, Oracle SCM, OIC) and experience in Agile product ownership. This role will not only be responsible for analyzing and optimizing business processes using Oracle Fusion Cloud but also serve as the Agile “Product Owner”, collaborating closely with cross-functional teams to prioritize and manage the product backlog. This role works closely with clients to understand their business needs and align Oracle applications features and functions to support those needs. This individual will also work closely with the development team to ensure that these third party managed applications are successfully integrated with internally developed applications and meet the business requirements of our clients.

ESSENTIAL JOB FUNCTIONS:

  • Requirements Gathering and Business Process Analysis

    • Work closely with business stakeholders to understand and document their requirements related to Oracle Fusion Cloud applications

    • Conduct comprehensive analysis of business processes to identify areas for improvement and optimization

  • System Integration

    • Collaborate with IT teams to ensure the seamless integration of Oracle Fusion Cloud applications with existing systems and third-party applications

    • Document technical requirements for interfaces and data migrations as needed

  • Testing and Quality Assurance

    • Develop and execute test plans to ensure the accuracy and reliability of Oracle Fusion Cloud solutions

    • Collaborate with end-users to conduct user acceptance testing and gather feedback for continuous improvement

  • Documentation

    • Create comprehensive documentation, including business requirements, functional specifications, and user guides

    • Maintain up-to-date documentation for system configurations, customizations, and integrations

  • Training and Support

    • Provide training to end-users on Oracle Fusion Cloud applications and new features

    • Offer ongoing support and troubleshooting to address issues and enhance user satisfaction

  • Agile Product Ownership

    • Act as the Agile Product Owner, representing business stakeholders and managing the product backlog

    • Prioritize features, epics, and user stories based on business value and strategic goals

    • Work closely with development teams to ensure the timely delivery of high-quality solutions

  • Continuous Improvement

    • Stay current on Oracle Fusion Cloud updates, patches, and new features

    • Propose and implement enhancements to optimize the performance and functionality of Oracle Fusion Cloud applications

  • Develop and maintain positive and successful relationships with clients, vendors, and other stakeholders.

QUALIFICATIONS:

To perform the job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. The requirements listed below are representative of the experience, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

  • Bachelor's degree in Information Technology or a related field.

  • Proven experience as a Business Systems Analyst with a focus on Oracle Fusion Cloud application.

  • Strong understanding of business processes and the ability to translate business requirements into technical solutions

  • In-depth knowledge of Oracle Fusion Cloud modules, configurations, and integrations

  • Strong knowledge of enterprise applications, including but not limited to ERP, CRM, HRIS, and BI tools.

  • Excellent interpersonal, communication, and leadership skills.

  • Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

  • Strong analytical and problem-solving skills.

  • Strong organizational skills.

SUPERVISORY RESPONSIBILITIES:

None

WORKING CONDITIONS:

Office setting. Sitting or standing at a workstation with a computer keyboard, multiple monitors, and desk phone. The company dress code is business casual.

Position type and expected hours of work:

This position may to work at the company’s home office or remotely during the company’s general business hours of 8 am-5 pm, Monday-Friday. Break periods and a lunch period are provided. This position may be required to perform work duties in addition to the above business hours, depending on workload and deadlines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit or stand in an office environment. The employee is frequently required to talk or hear to interact with employees. The employee is frequently required to use the telephone. The employee will constantly use a personal computer, keyboard, and view multiple monitors. The employee is occasionally required to stand, walk, bend, kneel, and reach. The employee may be required to lift objects to 20 pounds which may include company materials, files, and small equipment. Specific vision abilities by this job include close vision, depth perception, and ability to adjust focus to view reports, computer screens, forms, and documents.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed indoors in a fluorescent and/or LED-lit workspace at the employer’s office with minimal exposure to noise and adverse environmental issues.

Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.  

If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

About the job

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Job type

Full Time

Experience level

Mid-level
Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About Interface Systems

Learn more about Interface Systems and their company culture.

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Interface Systems is a leading managed service provider dedicated to delivering security, actionable insights, and reliable network solutions tailored to the needs of multi-location enterprises. Our mission is to simplify operations while maximizing return on investment (ROI) for our clients across various industries.

We pride ourselves on offering exceptional managed services that include business security, business intelligence, and network & voice connectivity. Our team is committed to supporting the unique challenges faced by consumer-facing businesses, including retail, hospitality, and restaurants. From implementing state-of-the-art security measures to optimizing operational efficiencies, Interface Systems is at the forefront of empowering our clients to enhance their operational capabilities. We leverage innovative technology and proven processes to ensure seamless service delivery and unparalleled customer satisfaction.

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Interface Systems hiring Associate Manager, Oracle Applications Systems Analyst • Remote (Work from Home) | Himalayas