Sr. Director, Data Science - Core Experience

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

At Instacart, our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. Millions of customers every year use Instacart to buy their groceries online, and the Data Science team is partnering with product and engineering teams to grow and drive Instacart’s products.

About the Role

As the Sr. Director of Data Science for the Core Experience team, you will lead and expand a team dedicated to revolutionizing both the consumer and retailer experience in online grocery shopping. This team is essential in harnessing technology to provide seamless, enjoyable shopping experiences from browsing to doorstep delivery. As a leader in this group, you will collaborate closely with Product and Engineering leadership, playing a pivotal role in steering the strategic direction of Instacart's consumer-facing technologies.

This position offers the opportunity to drive significant impact at a company that is shaping the future of grocery shopping. Your leadership and analytical expertise will play a crucial role in not just meeting but exceeding our customer's expectations for convenient, efficient, and enjoyable shopping experiences.

About the Team

On the Core Experience team, we aim to serve the needs of our retailers while providing a consistent experience for our users. Here, we work on the most consumer-facing problems, running a huge number of user experiments to deeply understand the impacts of every decision, rollout and update to our core offerings. We’re tasked with driving Instacart’s future core shopping vision and experience across Instacart App and the white-label softwares we provide to retailers (i.e. Costco).

About the Job

• Build and grow a high-performing team of data scientists.
• Oversee the design of rigorous experiments and interpret results to draw detailed and actionable conclusions.
• Lead the development of statistical models to extract trends, measure results, and predict future performance of our technologies & products.
• Enable objective decision making across the company by democratizing data through dashboards and other analytical tools.
• Use expertise in causal inference, machine learning, complex systems modeling, behavioral decision theory etc. to shape the future of Instacart Core products.
• Present findings in a compelling way to influence Instacart’s leadership and product decision making.

About You

Minimum Qualifications

• 12+ years experience working in a quantitative role at a product company or a research organization.
• 7+ years of experience managing a team of data scientists, economists or product analysts.
• Ability to translate business needs into analytical frameworks & superior verbal and written communication skills.
• Ability to influence and collaborate in cross-functional capacity with leaders in engineering, product, finance, etc.
• Eagerness to learn, flexibility to pivot when needed, savviness to navigate and thrive in a dynamic environment, and a growth mindset needed to build a successful team and company.
• Experience in building and maturing Data Science teams and infrastructure in a startup environment.

Preferred Qualifications

• Graduate degree in Statistics, Analytics, Economics, or a related field.
• Experience working in the gig-economy, supply chain, ecommerce, or retail industries.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.