Senior Product Manager, Enterprise Fulfillment

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - We are currently seeking a Senior Product Manager who will own the vision, strategy and overall execution for our next generation in-store checkout experiences and retailer insights. In addition, this Product Manager will oversee the end to end experience for store managers and corporate employees as they engage with insights and the status of orders.

About the Team - Marketplace is focused on ensuring that supply and demand is balanced across the Instacart platform and that our shoppers and retailers have the tools to pick, pack and deliver high quality orders.

This role would live within Enterprise Fulfillment which creates enterprise-grade logistics solutions that allow our partners to flexibly and efficiently scale their online commerce and in-store operation.

About the Job

This is an exciting opportunity to oversee a team at Instacart focused on creating new capabilities and tools to power our retailers in their eCommerce journey. You will lead internal and external teams in designing and building technology to overhaul our in-store checkout experience. In addition, you will oversee our efforts in developing a state of art insights and visibility into transactions for retailers and brands.

• Own the process to streamline transactions in a dynamic retail environment. You’ll oversee the end to end checkout process including transaction detail definition, reconciliation, fraud rules and auditing
• Create and manage a checkout platform for multiple retailers to plug into. You’ll build a platform and introduce a customization layer to appeal to various retailer needs
• Responsible for driving a seamless experience for shoppers to effectively checkout out product in the store context
• Lead a team focused on sharing order status and insights with store managers and corporate managers. Responsible for streamlining data and driving up adoption of these capabilities

About You

Minimum Qualifications

• Bachelor's Degree in a technical discipline
• 2+ years of experience in product management
• Experience with end-to-end product delivery
• Experience overseeing roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product

Preferred Qualifications

• Experience in B2B product management or in client services
• Experience working in a fast paced startup environment strongly preferred

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.