Field Operations Support Manager (Charlotte/Raleigh)

As a prominent player in the global hospitality sector, InterContinental Hotels Group (IHG) holds a distinguished position as one of the world’s leading hotel companies. Established in 2003 after the divestiture from Six Continents plc, IHG's roots trace back even further to 1777, when William Bass founded the Bass Brewery. The company has evolved significantly over the centuries, moving from a brewing focus into the vast domain of hospitality, culminating in a portfolio of prestigious brands including Holiday Inn, Crowne Plaza, and InterContinental. Today, IHG operates more than 6,000 hotels across nearly 100 countries, underscoring its commitment to providing True Hospitality for Good.

IHG’s unparalleled scale and global reach allow it to cater to a diverse clientele, from budget-conscious travelers to those seeking luxury accommodations. With a dedicated workforce of around 375,000 colleagues, IHG places a strong emphasis on employee training and development, ensuring that guests experience the highest standards of service. The organization pursues an asset-light model, focusing on franchising and managing hotel brands rather than owning properties, which has allowed it to enhance operational efficiency and drive growth. Looking ahead, IHG continues to innovate with sustainability initiatives and new brand developments to meet the evolving needs of consumers, reinforcing its position as a leader in the hotel industry.