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IDEXXID

Project Manager - Veterinary Software - Customer Experience

IDEXX Laboratories, Inc. is a leading provider of veterinary diagnostics and information technology, enhancing the health of animals and ensuring the safety of water and milk globally.

IDEXX

Employee count: 1001-5000

Salary: 90k-90k USD

United States only

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The IDEXX Veterinary Software Customer Experience team is seeking a Project Manager to lead multi-site rollouts of veterinary software for top corporate and university accounts. This is a customer-facing role that requires managing software rollouts, ensuring requirements, timelines, and customer satisfaction goals are met.

Requirements

  • 2-4 years of Project Coordination or Management experience
  • 5+ years of customer service experience
  • Experience in SaaS onboarding delivery preferred
  • Experience within the Veterinary industry preferred

Benefits

  • Annual rate targeting: $90K Annual
  • Opportunity for annual cash bonus
  • Benefits Day-One
  • On the job training and career advancement opportunities
  • Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, and much more

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 90k-90k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About IDEXX

Learn more about IDEXX and their company culture.

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IDEXX Laboratories, Inc. is a global leader in veterinary diagnostics and information technology, enhancing the health and well-being of pets, people, and livestock. Established in 1983 by David Evans Shaw, IDEXX has grown to become a vital partner for veterinarians, farmers, and water quality professionals around the world. Headquartered in Westbrook, Maine, IDEXX operates across more than 175 countries, offering a comprehensive range of innovative diagnostic and information technology-based products and services.

With a dedicated workforce of over 10,000 employees, IDEXX develops and manufactures a variety of diagnostic tools that empower veterinary practices and help practitioners deliver exceptional care to animals. Their offerings include in-clinic diagnostic tests, veterinary software, and water testing solutions that ensure the safety of drinking water for billions. The strength of IDEXX lies in its commitment to innovation, quality, and collaboration within the veterinary and agricultural industries, providing solutions that improve patient outcomes and support animal health.

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IDEXX

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