United States onlyThis role is responsible for overseeing the planning, training, and delivery of client implementation projects, ensuring they are completed on time, within scope, and to a high standard of quality. The ideal candidate will have a solid understanding of project management, excellent organizational skills, and strong communication abilities.
Requirements
- Lead and manage end-to-end implementation projects for clients
- Plan and deliver SaaS product training for customers
- Collaborate with cross-functional teams
- Develop and maintain detailed project plans
- Manage client communications
- Identify, track, and mitigate project risks and issues
- Ensure projects are delivered on time, within scope, and meet customer requirements
- Support process improvement initiatives
- Conduct post-implementation reviews
