Senior DevOps Engineer (Copado) - Remote

Job Location: Remote - Our core work hours are 10am - 4pm Eastern Time with the option to start earlier or work later depending on your time zone. You may be asked to travel once a quarter to an office.

What You Will Do:

• Designing, developing, and maintaining Copado CI/CD pipelines for Salesforce development

• Developing, configuring, and managing multiple Salesforce environments (development, testing, UAT (User Acceptance Testing), staging, production) using Copado, and ensuring metadata deployments are synchronized and consistent

• Configuring quality gates including code reviews, test execution, code quality checks, and code security scans within the CI/CD pipeline

• Promoting and applying an automation-first approach to reduce manual configurations within the Salesforce platform by writing custom scripts, configuring robotic process automation, etc.

• Managing Salesforce releases in coordination with development, QA, and business teams

• Implement strategies for quick data and metadata restoration in case of deployment failures or other issues

• Leading Salesforce backup and restore strategies, including scheduling data backups and maintaining restoration runbooks

• Leading continuous improvements and enhancements to the CI/CD pipeline and team development workflows to evolve best practices

• Setting up monitoring and alerting on Salesforce deployments to detect and address issues

• Documenting DevOps code promotion, back promotion, best practices, and environments

• Providing technical support, troubleshooting, and training to the development team on continuous integration and continuous deployment best practices

• Implementing observability tools within the Salesforce platform to gain insights into system performance, reliability, and utilization to proactively identify potential issues

• Configuring alerts on systems issues and leading incident response in collaboration with development teams

• Configuring security tools and Salesforce permission sets to enforce zero-trust security strategies and least-privilege access controls

• Strong proven analytical ability and ability to solve problems independently

• Stay abreast of new features and updates of technology

• Other duties as assigned

What You Will Bring With You:

• Bachelor's degree

• 6+ years of DevSecOps experience with cloud architectures, CI/CD pipelines, release management, and security tools

• 2+ years managing multiple Salesforce applications and environments, using CI/CD tools such as Copado.

• Candidate must be able to obtain and maintain a Public Trust clearance

• Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US
• Must have lived in the United States for 3 full years out of the last 5 years

What We Would Like You To Bring With You:

• Experience with monitoring and observability tools, log aggregation, and security tools within the Salesforce Platform
• Experience with Copado Data Deploy and Salesforce Data Loader
• Knowledgeable of Salesforce platform capabilities, governor limits, Apex, Visualforce, Lightning Web Components, APIs, and declarative development tools
• Knowledgeable of Salesforce testing frameworks and best practices for automated testing
• Knowledge of infrastructure-as-code (IaC) tools including Terraform, AWS CloudFormation and configuration management tools such as Ansible
• Familiarity with Own Backup and Restore is a plus
• Experience with AWS Cloud is a plus

Professional Skills:

• Good verbal and written communication skills. 
• Strong ability to communicate with business stakeholders, users, and development team. 
• Strong analytical and problem-solving skills. 
• Ability to learn and adapt in a dynamic environment against aggressive deadlines. 
• Travel for a conference or to another ICF location for collaboration will be required once a year. This position requires that the job be performed in the United States. If you accept this position, note that ICF monitors employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections.

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Working at ICF

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email [email protected] and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. 

Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at [email protected]. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: