Hyperscience logo

Solutions Engineer

Hyperscience

Job description

Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.

Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.

Since its founding in 2014, Hyperscience has grown to more than 150 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.

Job Description


We are looking for a Solutions Engineer to support and help build our growing Sales team in achieving revenue targets. You will serve as the technical liaison between Sales and other parts of the organization, especially Product and Engineering, to help articulate uniquely valuable Enterprise solutions that drive revenue growth. You’ll partner with Enterprise Account Executives to build and execute on custom demos and presentations. You love explaining technical capabilities to non-technical prospects, and can still get into the weeds with the technical experts. You will work with leadership and cross-functional teams to develop new strategies, methods, and tools to enable the sales team to meet and exceed their sales goals.

This role is based remotely from your home.

Responsibilities


  • Communicate customer requirements and potential competitor solutions. Provide a strong technical response in response to specific customer needs
  • Manage customer POCs, working in collaboration with the Account Executive to ensure that customers are engaged with the product and are moving toward a resulting solution
  • Contribute to sales scripts, participate in customer discovery, share knowledge expertise, and guide solution development/deployment
  • Develop internal solutions (tools, demos, assets) to increase sales efficiency and productivity
  • Educate technical and architectural concepts to a variety of audiences, including business and IT stakeholders
  • Keep current on product releases and product roadmap features in order to provide guidance and training to current reps and new hires
  • Document and deliver both product feedback and new requirements from the field
  • Maintain a deep understanding of Hyperscience products, working closely with sales to resolve critical technical issues
  • Serve as the technical liaison, collaborate with internal sales, marketing and services teams to develop customized presentations, demos, and POCs

Qualifications


  • 3-5+ years experience in a pre-sales, sales engineering, or related role within enterprise SaaS software
  • Curiosity to learn and assimilate technical information quickly, enthusiasm to share and teach others
  • Experience working with at least one of the following languages: Python, Java, C#, .NET, PHP, JavaScript
  • Savvy presentation and demonstration skills, fluidly translating complex technology concepts
  • Experience to influence and build champions both technical and executive
  • Keen analytical and problem solving skills, and a belief that every problem has at least one solution
  • Advocate for team selling, partnering with sales to qualify opportunity and align key customer stakeholders
  • A passion for enterprise software, and a philosophy of using technology to help solve business problems
  • Ability to travel

Benefits & Perks


  • Top notch healthcare for you and your family
  • 30 days of paid leave annually to help nurture work-life symbiosis
  • A 100% 401(k) match for up to 6% of your annual salary
  • Stock Options
  • Paid gym membership
  • Pre-tax transportation and commuter benefits
  • 6 month parental leave (or double salary to pay for your partner's unpaid leave)
  • Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
  • A child care and education stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total
  • Daily catered lunch, snacks, and drinks
  • Budget to attend conferences, train, and further your education
  • Relocation assistance

We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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About this role

Apply before

August 16th, 2021

Job posted on

November 6th, 2020

Job type

Full Time

Hiring timezone

Worldwide
Primary industry
Company size

51-200

Founded in

2014

Social media
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About the company

Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world’s first Software-D...
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