HyperHug is an international game development company looking for a part-time Support Agent to deliver fast, friendly, and accurate assistance to their players.
Requirements
- Experience in customer support (gaming/mobile preferred)
- Strong written English and clear, friendly communication
- Fluent Russian - internal communication and documentation
- Familiarity with Helpshift, willingness to learn automation workflows
- Experience with Appfollow or similar platforms is a plus
- Ability to follow processes, use internal tools, and document actions
Benefits
- Competitive salary
- A flexible work environment
- Opportunities for professional growth
- A culture that values creativity, initiative, and collaboration
