United States onlyHyatt seeks an enthusiastic Senior QA Analyst Mobile to join our Digital Product Engineering team. In this role, you will be collaborating closely with the team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company.
Requirements
- Develop and execute test plans for mobile apps, APIs, and backend services.
- Perform functional, regression, and integration testing across iOS and Android.
- Validate UI/UX behavior, loyalty tier logic, screen flows, and messaging.
- Log and manage defects with clear reproduction steps and supporting evidence.
- Test Digital Key provisioning, BLE interactions, access workflows, and device-credential flows.
- Validate reservation ingestion, updates, and synchronization across systems (OPERA, RESERVE, UPMS, OXI).
- Troubleshoot failures using logs, proxy tools (Charles/Proxyman), SDK behavior, and backend data.
- Collaborate with Engineering, Product, QA Automation, and Property Systems teams.
- Support hotel-facing teams with scenario validation and issue reproduction.
- Maintain documentation, SOPs, and QA knowledge base content.
- Monitor QA/UAT environment health and support readiness for mobile releases.
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
SK and US only
Mexico only
South Korea only