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The Senior Configuration Professional work focuses on accessing and configuring an application or system that is integrated with business processes/data and IT infrastructure including building modules, developing tables/reports, and creating complex functions. The Senior Configuration Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.The Senior Configuration Professional responsibilities can include advising the business, evaluating requests, implementing new features and changes, troubleshooting, resolving testing issues, configuring processes and experiences. integrating, developing interfaces, and maintaining documentation. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. This position reports to the Associate Director, Product Management.
Additional Responsibilities:
- Strategic thinking and planning capabilities; organized and detail-oriented
- Ability to use appropriate problem solving, research and analysis tools
- Proficient with Data Analysis - Understanding Data and how to interpret and use it
- Demonstrated ability to articulate ideas effectively in both written and oral forms (ability to interact effectively with people at all levels within a team both, internal and external)
- Enthusiasm and motivation are essential; a confident change-agent; strong selling and presentation skills (oral and written)
- Experience facilitating with mixed teams, and indirect matrix teams
- Ability to identify gaps in process performance and recommend process improvements
- Ability to work with internal support groups to drive business results
Use your skills to make an impact
Required Qualifications
- Must successfully obtain Epic certificationwithin 60 days of completing Epic training; travel is required
- Must have 5 or more years of professional experience in Product Management, Health Informatics, Business, Computer Science, Engineering, or a related field OR a bachelor’s degree in one of these fields
- Must have at least 2 years of healthcare experience supporting Medicare and/or Medicaid
Preferred Qualifications
- Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link
- Working knowledge and experience in healthcare systems
- Experience in user provisioning
- EPIC analyst certification/accreditations as they related to business functions (utilization management, care management, etc.…)
- Previous experience operating in electronic health records (such as Epic, Cerner, etc.…)
- Experience building digital capabilities
- Results driven
- Ability to lead project teams and drive implementation
- Knowledge of Humana's internal policies, procedures, and systems
Additional Information:
Travel Requirements
- Must be willing to travel up to 25% annually for stakeholder engagement and product initiatives
- Must be willing to travel to Wisconsin 3–5 times within the first 60 days of employment to attend required training and certification classes
Work Schedule
- Standard work hours are Monday–Friday, 8:00 a.m.–5:00 p.m. EST or CST
- Occasional weekend work is required based on business needs
Work-At-Home Requirements
- WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
- A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
- Satellite and Wireless Internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Interview Format
As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$97,900 - $133,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-30-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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