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HouzzHO

Subscription Specialist

Houzz is a leading platform for home remodeling and design, connecting homeowners with industry professionals.

Houzz

Employee count: 501-1000

Salary: 52k-97k USD

United States only

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We're seeking a talented Subscription Specialist to join our team. As a Subscription Specialist, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and ultimately retain their business.

Requirements

  • Previous experience in working with SMB to mitigate cancellations and retain clients
  • Experience managing high volume queue based work with attention to detail
  • Strong background handling a high volume of requests through phone and email

Benefits

  • Paid Time Off (PTO)
  • Home internet stipend
  • Medical, dental, and vision benefits
  • Maternity/paternity leave program
  • Employee Assistance Program (EAP)
  • Professional Development Reimbursement Program
  • 401(k) retirement savings plans (Pre-Tax and Roth)
  • Flexible Spending Accounts (FSA) - Medical & Dependent Care
  • Health Savings Account (HSA) with company contribution
  • Healthy at Houzz program

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 52k-97k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Houzz

Learn more about Houzz and their company culture.

View company profile

Houzz, the leading platform for home building, remodeling, and design, empowers industry professionals and homeowners with the tools they need to make every project a success. The company’s cloud-based, AI-powered project management and design software, Houzz Pro (houzz.com/pro), helps pros win projects, collaborate with clients and teams, and run their businesses efficiently and profitably. Houzz Pro provides clients with 24/7 access to project information, 3D visualizations, and financial tools. Using Houzz, people can find ideas and inspiration, hire professionals, and buy products. The Houzz platform is used by more than 3 million construction and design industry professionals and over 70 million homeowners and home design enthusiasts around the world.

Houzz's mission is to provide the best experience for home renovation and design, connecting homeowners and home professionals with the best tools, resources, and vendors. The platform is comprehensive, covering various aspects of home design and improvement while bridging the gap between consumers and professionals in the industry. With Houzz, users can browse through millions of high-resolution images for home interiors and exteriors, read about popular remodeling and design trends, and explore the options available for enhancing their living spaces. Whether it's a kitchen remodel, a bathroom upgrade, or outdoor landscaping, Houzz acts as a one-stop solution for all home improvement needs.

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Houzz

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