Transfers Global Expansion Specialist LATAM

About the role:

We are looking for an experienced partnerships manager to lead the charge in building and optimizing our global partner ecosystem. This role will be pivotal in identifying the right partners across diverse geographies, ensuring their performance aligns with our standards, and expanding our reach into new markets. With a focus on collaboration, efficiency, and quality, the Partnerships Manager will play a critical role in enabling Horizons to deliver unparalleled service to our clients worldwide.

Key responsibilities:

● Identify, evaluate, and onboard suitable EOR partners to expand Horizons’ service offerings in target countries and regions.
● Establish partnerships with local payroll providers, tax advisors, and mobility service providers to ensure efficient and compliant operations.
● Negotiate terms and agreements with partners to secure competitive pricing and ensure high-quality service delivery.
● Monitor partner performance through regular assessments, ensuring adherence to service-level agreements (SLAs) and company standards.
● Collaborate with internal teams to resolve partner-related challenges and maintain operational excellence.
● Research market trends and emerging opportunities to expand the partnership network strategically.
● Maintain accurate records of partner interactions, agreements, and performance metrics in designated systems.
● Act as the primary point of contact for partner inquiries, escalations, and relationship management.
● Assist in developing a framework for evaluating new partners and optimizing existing relationships to improve efficiency and profitability.

Requirements for the role:

● A Bachelor’s degree in business administration, law, international relations, or a related field.
● 5–7 years of experience in partnership management, vendor management, or a related role, within the EOR, HR, or global mobility industry.
● Strong understanding of EOR services, payroll systems, and global HR operations.
● Experience managing transitions or migrations of employer/employee portfolios, ideally from external vendors to internal operations.
● Excellent communication and interpersonal skills to build and nurture relationships with partners across different cultures and geographies.
● Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
● Proficiency in Microsoft Office and CRM tools for managing partner data and communications.
● A proactive approach to problem-solving with a focus on delivering results.
● Ability to work independently while contributing to the broader team’s goals.