We are looking for a Technical Program Manager (TPM) to lead delivery of complex carrier integrations for Hiya Protect, including authenticated call setups and network-level voice security deployments. This role is delivery-focused, highly cross-functional, and deeply technical.
Requirements
- 5+ years in technical program management or complex technical project delivery (SaaS preferred)
- Familiarity with software development lifecycle basics, Jira for ticket management, and program management methodologies is required
- Experience leading integrations involving APIs, AWS, and complex technical data flows
- Background in telecom, carriers, SIP/telephony, or adjacent industries
- Proven experience owning large implementations end-to-end, with hands-on involvement in requirements, risks, and stakeholder alignment
- Strong command of implementation tracking (status docs, dependencies, RAID logs)
Benefits
- 25 holiday plus bank holidays
- Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution)
- Paid parental leave
- Private medical insurance through Vitality (including dental & vision)
- Employer-paid life insurance 2x base salary
- Donation Matching for a charity of your choice (up to $1,000/ year)
- WFH equipment stipend
- $1,000/year in Professional Development funds
- Lunch provided on in- office days
