Program Manager

The role:

We are seeking a highly skilled and experienced IT Apps - Portfolio Manager to join our team. The ideal candidate will be responsible for overseeing the IT Applications Project Management Office (PMO), ensuring the successful delivery of IT application projects across the organization. This role requires strong project management skills, leadership abilities, and the capacity to work collaboratively in a shared service IT PMO environment. The candidate must be adept at creating executive presentations, be techno-functional while engaging with stakeholders, and ensure a constant flow of communications across various stakeholders. Experience managing AI applications is a plus. Previous experience in managing audits across various IT applications is required. SCRUM certification is essential.

Key Responsibilities:

• Lead the IT Applications PMO, managing a portfolio of IT application projects and ensuring alignment with business objectives.
• Develop and implement PMO processes, standards, and best practices to ensure project success.
• Collaborate with business stakeholders to understand project requirements and define project scope, goals, and deliverables.
• Ensure the performance, quality, and timeliness of project deliverables.
• Identify, document, and mitigate project risks and issues.
• Conduct regular project reviews and provide status updates to senior management.
• Create and deliver executive presentations to communicate project status, risks, and opportunities.
• Stay up-to-date with the latest industry trends and technologies in project management.
• Utilize Agile methodologies and SCRUM practices to manage projects.
• Ensure effective communication and collaboration within the shared service IT PMO environment.
• Engage with stakeholders in a techno-functional capacity, bridging the gap between technical and business teams.
• Maintain a constant flow of communication across various stakeholders to ensure alignment and transparency.
• Manage audits across various IT applications to ensure compliance and operational efficiency.

Department/Project Description

• Order to Invoice (O2I) process transformation was kicked off in FY21 with the intention to increase project utilization, increase billing accuracy, increase margins, optimize resourcing, improve gross margins, improve expense management and over-all increase productivity in resourcing and project management. Certinia's PSA (Professional Services Automation) module was selected in order to meet the specific GlobalLogic business requirements.

Keyskills - Must Have

• Program Management Delivery manager delivery head program manager delivery management PMP agile scrum master CSM Digital Transformation Analytics Data Science P&L management SAFE agilist data science artificial intelligence

What you’ll bring:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 3+ years of experience in IT project management, with a focus on managing large-scale application projects.
• Strong proficiency in project management tools and methodologies.
• SCRUM certification (e.g., Certified ScrumMaster, Certified Scrum Professional) is required.
• Experience with Agile methodologies and practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Proven ability to create and deliver executive presentations.
• Experience in a shared service IT PMO environment is a plus.
• Proficiency in using project management software (e.g., Jira, Microsoft Project) is a plus.
• Previous experience in managing audits across various IT applications is required.

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.