United States onlyThis is a remote position.
About the Role
We’re hiring a commercially driven Account Manager to support and grow our agency ecosystem across a SaaS-powered paid media platform.
This is a hybrid role that combines customer success, account growth, and paid media advisory support. You will manage a portfolio of agency partners, drive platform adoption, and generate revenue through expansion and upsell opportunities.
Rather than managing campaigns directly, you will act as a strategic partner to agencies, helping them adopt the platform, improve performance visibility, and unlock growth through Microsoft Ads, Google Ads, TikTok, and Programmatic ecosystems.
This is a quota-carrying role focused on account expansion, product adoption, and partner success.
Responsabilities
Account Growth & Revenue Ownership
- Own a revenue and adoption quota across a portfolio of agency accounts.
- Drive expansion through upsells, cross-sells, and increased platform adoption.
- Identify growth opportunities within existing agency relationships.
- Support conversion of agency engagement into long-term commercial value.
Customer Success & Platform Adoption
- Act as the primary point of contact for assigned agency partners.
- Support onboarding and adoption of the SaaS platform across agency accounts.
- Ensure agencies understand and effectively use platform insights and recommendations.
- Drive activation, engagement, and long-term retention across your portfolio.
Paid Media Advisory (Non-Executional)
- Provide strategic guidance across Microsoft Ads, Google Ads, TikTok, and Programmatic environments.
- Translate platform data and insights into actionable recommendations for agencies.
- Stay informed on paid media trends including automation, AI bidding, and audience targeting.
- Support agencies in improving performance through better platform utilization (not campaign execution).
Agency & Partner Management
- Manage relationships with a portfolio of agency partners of varying size and maturity.
- Support joint initiatives with platform partners such as Microsoft Advertising and TikTok.
- Collaborate on co-sell opportunities, incentives, and partner growth programs.
- Adapt communication and engagement strategies based on agency responsiveness and sophistication.
Pipeline, CRM & Commercial Tracking
- Manage account activity, forecasting, and performance tracking in CRM systems (e.g., HubSpot).
- Track engagement, adoption, and expansion opportunities across your portfolio.
- Support renewals, proposals, audits, and growth discussions with agencies.
- Maintain accurate visibility of account health and commercial opportunities.
Requirements
- 2+ years in account management, customer success, sales, or growth roles.
- 1+ years in paid media platforms such as Microsoft Ads, Google Ads, TikTok, Meta, LinkedIn, or Programmatic.
- Strong understanding of digital advertising metrics, KPIs, and campaign performance concepts.
- Experience managing client relationships and driving account growth or retention.
- Strong communication skills with the ability to engage both operational teams and senior stakeholders.
- Comfortable managing multiple accounts in a fast-paced, portfolio-based environment.
Nice to have's
- Experience in SaaS, ad-tech, or platform-based businesses.
- Familiarity with agency environments or channel/partner sales models.
- Exposure to B2B demand generation or ABM concepts.
- Understanding of SaaS metrics such as MRR, churn, LTV, and NPS.
- Certifications in Microsoft Ads, Google Ads, or Meta.
Benefits
- Salary: USD 2,500 -USD 3,000 per month
- 100% Remote Job from anywhere in LATAM
Chile only
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