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HightouchHI

AI Implementation Manager

Hightouch is a Composable Customer Data Platform (CDP) that empowers companies to activate their data warehouse to power personalized marketing and business operations.

Hightouch

Employee count: 51-200

Salary: 140k-200k USD

United States only

Hightouch is seeking an AI Implementation Manager to bridge the gap between their AI insights product and customers. This role focuses on designing, optimizing, and implementing AI prompts, translating customer business requirements into effective AI solutions, and providing hands-on technical guidance. The ideal candidate will have strong communication skills and a growth mindset, and will work remotely with customers.

Requirements

  • Bachelor's degree in Computer Science, Data Science, Engineering, or related technical field
  • 3+ years of experience in prompt engineering, natural language processing, or machine learning
  • Proven experience working with LLMs in business systems
  • Experience with data modeling, schema design, and working with structured/unstructured data sources
  • Experience with data platforms, APIs, and customer data infrastructure
  • Excellent communication skills with ability to explain complex technical concepts to non-technical stakeholders
  • Willingness to travel up to 25% for customer engagements

Benefits

  • Equity compensation
  • Early exercise options
  • 10-year post-termination exercise window

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Salary

Salary: 140k-200k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Hightouch

Learn more about Hightouch and their company culture.

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We're Hightouch, and we're on a mission to make the best customer data technology in the world available to every enterprise. We were founded by engineers who, after years of working with customer data platforms and AI, saw the transformative impact of enabling business and marketing teams to activate customer data. However, they also recognized the limitations of existing rigid tools like legacy Customer Data Platforms. By building a platform that sits on top of an organization's existing data infrastructure, our founders knew that teams could unlock a more performant, flexible, and secure solution to activating customer data at scale — and thus, Hightouch was born.

Our Composable Customer Data Platform (CDP) empowers companies to activate their data warehouse to power personalized marketing and business operations. We enable anyone to deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. With Hightouch, you can use your data warehouse to power business growth. Enterprises use our platform to collect behavioral events, resolve identities into Customer 360 profiles, build audiences, sync data to over 200 destinations like ad platforms and CRMs, and analyze the results of marketing campaigns. We've built a product that can handle the scale of the largest enterprises' most intense customer data use cases. Now, we are dedicated to helping enterprises around the world leverage the most innovative technologies in AI and customer data to grow their business. We believe in a future where marketers can break free from manual work, using AI to achieve 1:1 personalization by simply setting goals and letting AI agents decide the next best action for each individual customer.

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Hightouch

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Hightouch hiring AI Implementation Manager • Remote (Work from Home) | Himalayas