HIProduct Manager - Revenue Expansion
HighLevel is an all-in-one marketing platform empowering agencies with the tools required to thrive in a competitive digital landscape.
Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our ImpactEvery month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.Learn more about us on our YouTube Channel or Blog Posts
About the TeamThe Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses,Communities, Mobile Apps, etc.
About the role:HighLevel Inc is looking for a Product Manager to join the expansion revenue products team.You will be assisting the team in identifying opportunities, proving legitimacy, sizing the opportunity, performing user interviews and designing solutions based upon your findings.
Your Responsibilities:1.Understanding the aspirations, pain-points and user behavior of HighLevel customers2.Identifying good ideas, cutting, prioritizing and visualizing solutions3.Validating solutions with real users at the wireframe stage, gathering feedback from various stakeholders and users at mockup stage and conducting beta launches for target segments4.Analyzing beta feedback and writing user stories5.Collaborating with support, customer success, devs and product teams to become an evangelist for your product area and building a strong relationship with other teams while you work in a cross-functional environment6.Instrumenting, analyzing and learning from the user behavior when they interact with your features & products7.Working with Product Managers with a collaborative mindset and assisting them in achieving product objectives
Your Core Skills1.You are passionate about software products2.You have been involved in a successful (or unsuccessful) launch of a software product3.You have prior experience in either of the following a.UI/UX Design b.Software Development c.Marketing of a Software product or service d.Sales of a Software product or a service e.Product Management4.You understand product development lifecycle or have a history of working on Software products5.You have been a leader either formally or informally and have demonstrated leadership skills in the past6.You can deconstruct software products and highlight good UX from bad UX7.You are well versed with SaaS and are generally aware of SaaS platforms out there8.Past experience managing online learning platforms is a plus.
Additional Skills1.Skills of writing accurate and precise OKRs2.Experience in a B2B SaaS or agency environment3.You have been an APM or a PM before4.You have worked in Agile or SCRUM environment
Why should you join us?At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritize the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Equal Employment Opportunity InformationThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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Job type
Full Time
Experience level
Mid-level
Senior
Location requirements
Hiring timezones
India +/- 0 hoursJob categories
About HighLevel
Learn more about HighLevel and their company culture.
HighLevel is not just another software; it is the first-ever all-in-one sales and marketing platform designed specifically with agencies in mind. Our customers face the ongoing challenge of managing multiple marketing tools, which is why we have consolidated all essential functionalities into one robust platform. By using HighLevel, agencies can streamline their operations, save time, and reduce costs. We provide them with the capability to automate client communications, capture leads effectively, and nurture prospects until they become loyal customers.
With over 60,000 customers and more than 1.4 million businesses utilizing our services, HighLevel has proven to be a game-changer in the digital marketing space. We empower agencies to white-label our platform and offer beloved tools like CRM, email marketing, SMS automation, and funnel building as their own. These services not only help them enhance client retention but also enable them to grow their business exponentially. Our commitment to providing exceptional customer support ensures that agencies feel supported in their journey to achieving marketing excellence.
HIHighLevel
Company size
1001-5000 employees
Founded in
2018
Chief executive officer
Shaun Clark
Markets
Employees live in
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