Hi Auto

Hi Auto is the world's leading AI Order Taker purpose-built specifically for drive-thru quick-service restaurants (QSRs). Founded in 2019 and headquartered in Tel Aviv, Israel, the company has pioneered conversational voice AI technology that automates order-taking at drive-thrus, delivering over 93% order completion and 96% accuracy at scale.

The company's AI-powered platform addresses critical challenges facing the QSR industry, including rising labor costs, high employee turnover, and customer expectations for speed and accuracy. Hi Auto's voice AI acts as an always-available drive-thru specialist that never calls in sick, maintains near-perfect accuracy, and consistently upsells customers. The technology leverages advanced noise-cancellation and specialized language models tuned to chaotic drive-thru environments, reducing order errors even amid background chatter, car engines, or inclement weather.

Today, Hi Auto streamlines operations at approximately 1,000 stores across three continents for over 200 franchisees, processing more than 100 million drive-thru orders annually. The company's customer roster includes iconic brands such as Bojangles, Checkers & Rally's, Lee's Famous Recipe Chicken, Burger King New Zealand, and Popeyes UK. By offloading the entire ordering process to AI, Hi Auto frees employees to focus on higher-value tasks like food prep and guest engagement, while its dynamic upselling capabilities help boost average ticket sizes.