Junior Service Technician

Job Title: Junior Engineer

Department:Service - Equipment

Reports To: Regional Field Service Manager

Location: Remote

Overview:

Junior engineers required to support our ongoing X Ray service contracts.

At the end of a six month probationary period the Junior Engineer will be able to demonstrate basic skills and general understanding of X Ray equipment and have the knowledge and understanding to carry out mechanical and electrical tests and to collect data via an electronic meter.

Junior engineers will need to be competent in using a tablet and laptop and experience with excel would be advantageous.

Job Responsibilities:

The role holder will be expected to be responsible for the following:

Daily Duties: Following training the apprentice engineer will be able to carry out mechanical and electrical testing on intra oral X ray units and collect data via an electronic testing meter.

• Field based
• To visit customers premises and to carry out defined duties
• To be able to work alone
• To be able to test and check already installed intra oral X ray units
• Follow defined test and check list
• Liaise between Supervisor, Service Desk and customer to resolve any unclear issues
• Leave the working site as clean and tidy as possible

Service and Maintenance:

Following training the Junior Engineer will be able to assist with and eventually take responsibility for the following:

Using electronic meter to collect radiation data

Carry out electrical/mechanical tests on intra oral x ray units

Send data electronically

Complete reports on work carried out whilst on site using different types of software

General Duties:

• Behave as a good ambassador of the company at all times, so the customer will be happy to do further business.
• Maintain good records of installations/repairs/services/Company equipment, tools, car, phone etc.
• Attend training events/courses as required, which may take place in the UK or overseas.
• Participate in special projects and perform other duties as required

Job Skills & Experience Required:

To succeed in this role, you will need the following:

Skill & Experience:

Qualifications:

• A good standard of education – minimum GCSE level grade A-C in Maths and

English or equivalent.

• Full driving license required

Experience:

• Ideally have evidence of some professional electrical experience or a qualification in electrical engineering.

Person Specification:

We believe the type of person best suited to this role will be:

• Good communication skills, both written and verbal.
• Strong interpersonal skills and be able to handle difficult customer situations (e.g. complaints, conflict of opinion).
• Able to work as part of a team or independently.
• Flexibility of working hours, being able to make early starts or late finishes if the job requires.
• Ability to travel overseas on occasion to attend training courses.
• Familiar and confident with use of a laptop/tablet to communicate and report on work carried out (full training will be provided on systems used).

Our benefits include:

• A competitive salary
• 25 days holiday a year, with ability to buy up to 5 days holiday each year
• Life Insurance
• Cycle to Work scheme
• Subsidised gym membership
• Access to Health & Wellbeing Apps
• Employee discounts
• A hybrid, flexible working culture