Customer Success Consultant at Henry Schein One, a tech company that creates personalized AI-driven treatment and intelligent practice management for dental care. The role involves proactively engaging with customers to ensure best practices and delivering measurable customer outcomes.
Requirements
- Proven experience in Customer Success, Account Management, or Consultancy, ideally within SaaS or healthcare.
- Experience with customer success platforms (e.g., Gainsight) is advantageous.
- Experience in content creation and webinar facilitation.
- Strong communication and presentation skills.
- Ability to analyze data and translate insights into actionable strategies with measurable impact.
- Customer-centric mindset with consultative selling skills.
- Proficiency in HubSpot or similar CRM tools.
- Proficiency in Gainsight or similar Customer Success tools.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
