Account Executive - Managed IT Services (MSP) | Western U.S.

What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together.

Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!

If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!

***This position is Remote within the Western Region of the United States***

Job Summary
Sells Information Technology (IT) hardware and Managed Service Provider (MSP) support plans over the phone, by email, via web-based presentations, and through in-person trade show and customer site visits to dental offices in an assigned western U.S. territory. Responsible for leveraging advanced sales enablement tools, including Salesforce, Clari, Groove, Microsoft Teams, Co-Pilot, Microsoft Office, and others to manage leads, engage with prospects, and close deals. This role requires a proactive, strategic, and consultative approach to identify new business, build self-generated pipeline, hit sales quotas, and embrace the challenges of full-cycle sales in a competitive market.

What you will do

• Own the full sales cycle from prospecting to close across your assigned western U.S. territory
• Create detailed business plans to facilitate the attainment of goals and quotas
• Build and manage a disciplined pipeline using Salesforce, Clari, Groove, and Microsoft Teams
• Generate self-sourced opportunities through targeted outbound phone, email, and digital campaigns
• Build and maintain relationships with Henry Schein Dental field representatives, including Regional General Managers, Equipment Specialists, and Field Sales Consultants, to generate referral pipeline and capture business currently going to third-party IT firms
• Attend trade shows and conduct on-site customer visits to build relationships and close opportunities
• Present tailored IT solutions to dental practice owners and office managers via phone, video, and in person
• Sell and grow recurring managed service revenue including Omnicore (Hardware as a Service), TC Care, cloud backup, security, and network management
• Provide professional after-sales support to enhance customer dedication and long-term retention
• Remain in frequent contact with clients to understand their needs and identify expansion opportunities
• Respond to complaints and resolve issues aiming for customer contentment and the preservation of the company’s reputation
• Negotiate agreements and keep accurate records of sales and data
• Think strategically and provide consultative sales solutions tailored to client needs
• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures including Worldwide Business Standards
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments

Travel/Physical Activities

• Estimated 15–25%; travel includes trade shows, customer onsite visits, and field relationship-building activities across the western U.S. territory
• No special physical demands are required

Qualifications

Must have:

• Located in the western United States
• 1+ years of successful experience in a quota-carrying Account Executive or Account Manager role with full pipeline ownership, including prospecting, pipeline creation, and closing. Product specialist or manufacturer representative experience without independent pipeline ownership does not meet this requirement
• Proven experience selling IT hardware and managed services in a competitive environment. MSP (Managed Service Provider) sector experience strongly preferred
• High School Diploma or GED
• Proven track record of meeting or exceeding sales targets, with strong negotiation and closing skills
• Demonstrated ability to build and execute outbound prospecting campaigns independently
• Familiarity with IT hardware, infrastructure, cloud services, and network management
• Proven success leveraging a consultative sales approach and the ability to uncover opportunities
• Excellent communication and presentation skills and ability to build relationships
• Phenomenal customer service and engagement skills
• High comfort level presenting virtual technology tools
• Great people skills and the ability to be personable and professional
• Internal motivation and the ability to meet assigned sales goals
• Strong organizational and time-management abilities, with attention to detail
• Technological savviness and the ability to learn new concepts
• Proficient in Microsoft Office Product Suite

Nice to have:

• Prior experience selling to dental offices or within the healthcare sector
• Experience working with or alongside Henry Schein Dental field representatives including Regional General Managers, Equipment Specialists, and Field Sales Consultants
• Knowledge of Henry Schein One software portfolio
• Bachelor’s degree in business administration, sales, marketing
• Knowledge of Salesforce, Clari, Groove, Microsoft Teams, and other advanced sales enablement tools
• Relevant certifications in sales, technology, or IT support services

The posted base range for this position is $50,000.00 to $56,000.00 with an On Target Earnings range of $90,000.00 to $96,000.00. This is the expected range for an employee who is new to the role, to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.
• A career in the healthcare technology industry, with the ability to grow and realize your full potential.
• Competitive compensation.
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

About Henry Schein One

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.

Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.

One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One

Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.

• A career in the healthcare technology industry, with the ability to grow and realize your full potential.

• Competitive compensation.

• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

*Benefits may vary by location or status.

Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

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