Java Engineer
As a member of our Communications team building APIs in Kotlin and Java, you’ll be creating the foundations upon which our Beacon and Messages products are built.
51-200
Currently at Help Scout
- We develop in Java, Kotlin, JavaScript and PHP
- We leverage AWS, Redis, RabbitMQ, Aurora MySQL, PostgreSQL, MongoDB
- We also use Slack, Jira, Github, Jenkins, Docker, Drone
About the role
- You will be working as a member of a small cross-functional team, responsible for expanding our APIs to support our Beacon and Messages products. These APIs serve tens of millions of requests per day. You’ll be working alongside another JVM Engineer, as well as JavaScript and PHP Engineers, and a product manager and designer.
- The engineering team is made up of 50 people spread across several small, cross-functional teams. These teams contain all the back-end and front-end talent to deliver exciting new capabilities.
- On a daily basis, you'll work on new functionality, and be involved in the decisions made regarding implementation, testing, and backlog prioritization. You will collaborate with the rest of the engineering team through code reviews and participate in making architectural decisions.
- We work using an iterative software approach, communicate mostly via Slack and are committed to remote, agile development.
- You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
- Your team performs engineering support when a question can’t be answered by our in-house support team and passes triage. We’ll get you up-to-speed with engineering support so you can help our customers and improve the product along the way.
- Everything is secondary to the customer experience. We expect you to have a keen sense of how your code will impact the experience in terms of performance, security and usability.
- You'll be working with product people that challenge you to get better every day. The founders are technical and committed to creating a magical experience for customers. You'll deploy work that moves the needle for businesses around the world.
- In order to ensure enough team overlap, you're located anywhere between Mountain Time and Central European Time zones.
About you:
- You became an engineer because you like writing software that helps people.
- You bring a level of Java-specific expertise that will help us deliver an outstanding experience for customers and fellow developers.
- You have experience collaborating with other engineers, product, and design folks to craft relevant, customer-focused solutions, that serve high volumes of traffic.
- You are excited about the JVM ecosystem.
- You are a skilled, passionate, and humble engineer who is friendly, collaborative, and supportive. You want to be challenged by the work and not the workload. You are willing to ask for help when necessary and unafraid to say,“I don’t know.” At the same time, you have the confidence to take on complex and challenging problems.
- You value personal growth and constructive feedback. Believing that“a rising tide lifts all ships,” you make everyone around you better sharing what you have learned and looking for ways to improve both yourself and the team.
- You demonstrate an empathetic, organized and collaborative communication style with fellow engineers and non-engineering stakeholders. Clear communication is super important in a remote culture like ours.
- You will consider how your work impacts others, and demonstrate thoughtful, flexible approaches to mentoring and guiding technical decisions.
- Your code is not only a pleasure for customers to use, but for other engineers to read and understand easily. When working in the codebase, you leave things better than you found them.
- You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work/management style to be remote-friendly.
Benefits
About Us
Why Help Scout?
Our commitment to you
About this role
August 28th, 2022
December 6th, 2020
Full Time
Apply now
Please let Help Scout know you found this job on Himalayas. This will help us grow!
About Help Scout
Learn about Help Scout and their company culture.
The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Help Scout is trusted by 10,000+ customers in over 140 countries, including Basecamp, Buffer, GrubHub, AngelList, and Timbuk2.
Tech stack
Learn about the technology and tools that Help Scout uses.
Benefits and perks
Learn about the benefits and perks that Help Scout provides.
International travel
Work at Help Scout, become a world traveler! It’s all part of our semi-annual retreats. Recent locations include Portugal, Mexico, Spain, and the US.
Learning and development budget
In addition to a laptop and the basics, we help fund your personal development, and more.
Co-working space budget
We'll help fund a co-working space.
Home office budget
We'll help fund your home office.
Apply now
Please let Help Scout know you found this job on Himalayas. This will help us grow!
About this role
August 28th, 2022
December 6th, 2020
Full Time