Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Luminare Health (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency and customer support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration and service to our communities.
Job Summary
The Product Solution Sales Specialist role will provide the organization, brokers, clients, and prospects with an understanding of solutions within the Luminare Health solution portfolio and consult with Sales, Client Management and/or clients to design configurations of offered solutions that meet client-specific needs and work with Client Management and/or clients to enhance and evolve those configurations as needs evolve. Luminare Health offers a wide range of solutions to meet diverse client and member needs, and this role will work with cross-functional teams to help plan and execute a comprehensive client-specific packaging and design for existing solutions. This role will lead the development of solution specifications for clients, ensure solutions are effectively implemented for clients and address implementation issues as they arise and work with the product manager to assist with managing the performance of those products and solutions from a client perspective. This role will facilitate/lead product and solution process design, strategy, and implementation sessions, including documentation and execution activities with clients and/or brokers. The duties may include meeting with brokers and clients to understand their needs and optimal solution design. A natural curiosity a continuous improvement mindset is important. The Solution Sales Support individual will have a strong knowledge of the products and solutions Luminare Health offers and the competitive healthcare landscape to help the Sales and Client Management teams effectively position our product portfolio in a way that is clear and compelling. Additional responsibilities include and are not limited to developing presentations for internal leadership on products, solutions and key customer segments, supporting go-to-market needs for new products, drafting content to help strengthen RFP responses related to our products and solutions, and promoting our innovative solutions in new ways.Requirements
- Bachelor’s Degree
- Strong sales and client/customer support and retention experience.
- 5 - 7 years of relevant product management and solutioning experience
- Strong analytical skills, including use of data and analytics tools to measure and evaluate the effectiveness of solutions and then provide recommendations.
- Demonstrated experience building relationships.
- Superior written, verbal, and interpersonal communication skills including the ability to interact and collaborate with all levels of associates in the organization as well as clients, brokers, and other external parties.
- Exceptional organizational skills and attention to detail, as well as a high degree of creativity, flexibility and self-direction
- Resourceful in the ability to identify and obtain new sources of information.
- Ability to work independently, problem solve, and make decisions with limited supervision.
- Demonstrated ability to plan, prioritize, coordinate, and manage projects in a deadline-sensitive environment.
- Extensive experience and proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
Preferred Requirements
- Health care payer / TPA industry background
- Masters’ degree in business administration with emphasis in marketing
- Experience with product lifecycle tools like pragmatic marketing
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran, or disability.
Pay Transparency Statement:
At Luminare Health, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work. From health and wellness benefits, 401(k) savings plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.
The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.
United States only
