HeadwayHE

Engineering Manager, Internal Tools

We're building a new mental healthcare system. Tens of millions of Americans seek mental health care every day, but the vast majority never get the care they need. Headway is solving this, and we’re doing it all through software.

Headway

Employee count: 501-1000

Salary: 200k-238k USD

United States only
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Headway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice.

Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About engineering at Headway

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).

Principles that guide us:

  • Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve their problems.
  • Ship small, learn fast: We build new and novel products and believe that we learn what our users need by quickly shipping and iterating.
  • Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
  • Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

Tools we use:

  • Languages: Python 3, TypeScript
  • Libraries: FastAPI, SQLAlchemy, React
  • Datastores: Postgres, Redis, DynamoDB
  • Infrastructure: AWS (Fargate, ECS, S3, and more), Spark, Flink, and Kafka
  • Monitoring: Datadog, PagerDuty
  • Version control: GitHub

The Internal Tools team owns the systems used by Headways' non-technical teams to access healthcare data and take action. This team's work directly impacts our ability to serve our customers, expand our business, and maintain efficient operations. You will own a large portion of our significant business metric: cost per appointment. As the manager of this team, you will work directly with product, customer experience, operations, and our medical team to understand what they need to do their jobs. You will partner deeply with these teams to understand their needs, create a strategy to drive the deepest value for Headway and deliver on it. You will create the roadmap and decide how to deliver the biggest impact for Headway as we work to improve efficiency, privacy, and ease of use for our internal tools.

Who you are

We’re looking for experienced engineering team leaders and people managers who are relationship-obsessed, drive results, and enable their teams to build for technical excellence. As an Engineering Manager at Headway, you will work closely with Engineering Leadership to help shape the future of the engineering organization. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact on our rapidly scaling engineering team.

  • Lead and manage a team of 5+ engineers.
  • Ensure there is process and product alignment across your team.
  • Develop and grow your team through weekly 1-1s, mentorship, and feedback.
  • Work with and help develop aspiring engineering leaders within the engineering team.
  • Contribute to the broader company strategy and product roadmap.
  • Refine our Software Engineering hiring processes to meet the needs of our scaling organization.

Below are some additional experiences we think help engineering managers succeed at Headway

  • You have 3-5+ years of experience as a Software Engineer.
  • You have 3+ years of experience as an Engineering Manager.
  • You have a track record of working well across teams and functions.
  • You have a track record of building and leading high-performing teams that effectively deliver business outcomes through technical investments.
  • You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions.
  • Previous experience with internal tools or internal software development.
  • Previous PM and full-stack engineering experience.

Our interview process

After you apply to Headway, here are some details of what to expect during the interview process.

  • Initial screen: You’ll connect with someone in recruiting to learn more about the team, Headway’s mission, and exciting growth, and we can get a better idea of your background.
  • First rounds: You'll meet with an engineering leader and hiring manager on the team to go deeper into your technical and people leadership experiences
  • Final rounds: You’ll meet several more team members for one technical and multiple behavioral interviews, giving you a fuller picture of what it’s like to work at Headway.
  • References and the Offer: This is our favorite part of the process! We'll send over all the details, including specifics on employee equity and congratulatory messages from excited future team members!

Compensation and Benefits:

  • Salary information is based on a single salary target per role:
    • The starting salary for Engineering Managers is $200,000 and can increase to $238,000 based on industry tenure and experience.
  • Benefits offered include:
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 16-week parental leave for eligible employees
    • Carrot Fertility annual reimbursement and membership
    • 13 paid holidays each year, as well as a Holiday Break during the week between December 25th and December 31st
    • Flexible PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact [email protected]

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.

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About the job

Apply before

Jul 18, 2024

Posted on

May 19, 2024

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 200k-238k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Headway

Learn more about Headway and their company culture.

View company profile

We're building a new mental healthcare system. Tens of millions of Americans seek mental health care every day, but the vast majority never get the care they need. Headway is solving this, and we’re doing it all through software.

One in four Americans have a treatable mental health condition, but most don’t get care. The number one reason is price.

70% of therapists don’t accept insurance because of the administrative burden. This means individuals have to pay out of pocket prices they can’t afford.

How we're fixing it

Headway is building the first asset-free national network of therapists who accept insurance. This helps therapists build their practices while helping individuals find great care they can afford.

Our core values bring Headway’s mission to life

  • Think future first: We think big, even when the task feels small. We seek opportunities to reimagine, and take time to build for the future.

  • Act like a Headway owner: We all pitch in with ideas to improve the products we build and the ways we operate, even when they’re outside of our roles. We collaborate to make Headway as a whole the best it can be.

  • The first time is always handmade: We believe that building amazing products means starting by doing things that don’t scale. We roll up our sleeves, get creative, and engage deeply with the people we are building for.

  • Be relationship-obsessed: We care deeply about our relationships with those who make Headway what it is: our providers, patients, payers, and each other.

  • Invest in yourself to invest in our mission: We take the time to invest in our own health and wellness, and support each other in doing so. It’s how we bring our best selves to work, and it’s essential to our mission.

We are dedicated to building a diverse, equitable, and inclusive company

People are their happiest, healthiest, and best selves when they know their team values them for who they are. At Headway, we strive to build a team with a diversity of backgrounds, perspectives, and experiences not just because it is a business imperative, but because it is the right thing to do.

Employee benefits

Learn about the employee benefits and perks provided at Headway.

View benefits

Pet insurance

For your furry friends.

Retirement benefits

401(k) to help you invest in your future.

Life insurance

We'll cover your life insurance so you don't have to worry.

Equity benefits

Every employee gets equity, so you are rewarded for your best work.

View Headway's employee benefits
Claim this profileHeadway logoHE

Headway

Company size

501-1000

Founded in

2017

Chief executive officer

Andrew Adams

Employees live in

View company profileVisit headway.co

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