Conseiller·ière au service à la clientèle

The Customer Service Advisor works with the customer service team to assist municipal clients remotely using accounting skills to provide telephone support and perform administrative tasks. The role involves quality control, testing, and data validation, and requires excellent communication skills and teamwork.

Requirements

• Excellent accounting knowledge
• Knowledge of computer environments
• Ease of communicating with customers
• Ability to communicate clearly and concisely and have good listening skills
• Analytical spirit and ability to work in a team
• Basic knowledge of English

Benefits

• Opportunity to achieve professional goals
• Stimulating work environment
• Innovation competition
• Paid collective insurance
• Paid vacation
• Personal leave
• Company RRSP program with employer participation
• Recognition of active life program
• Telework option
• Computer replacement every 4 years