Senior Engineering Manager

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Bug Bounty Support and Continuous Innovation

Position Summary

Are you excited by shaping the future of a business-critical engineering team in addition to the Engineering department as a whole? Are you energized by empowering your reports, understanding their motivations, and cultivating their skill sets? Are you inspired by guiding your team to deliver high business impact through engineering consistently?

We're actively seeking a skilled leader to spearhead our Bug Bounty engineering team in meeting the high demands from our global customers, handling escalations, and adeptly managing expectations. We're looking for someone with outstanding communication skills who can effectively navigate challenges while ensuring our customers feel valued and supported. It's crucial to note that this role will require balancing customer needs with the limited capacity of our engineering team. If you're passionate about delivering exceptional customer experiences while driving innovation within a dynamic environment, we encourage you to apply and be part of our team!

At HackerOne, we believe in a growth mindset and investment in engineering skill sets. We're highly collaborative and continuously iterative, working closely with Designers, Product Managers, and stakeholders across the entire organization. We value robust technical architecture alongside amazing product experience. As an Engineering Manager, you’ll steward these values and add your own flavor to the mix.

What You Will Do

• Empower a team of engineers with varying levels of expertise and domain experience to achieve a high level of efficiency, quality and consistency.

• Expand the team through hiring and onboarding.

• Collaborate extensively with stakeholders across the entire company. You’ll find yourself working most closely with Product, Design, your fellow engineers, and our most strategic customers, but will need strong relationships with all departments to be most effective.

• As part of an engineering leadership team that punches far above its weight, you’ll dive into projects that influence the processes, efficiency, and development of HackerOne’s Engineering department.

Minimum Qualifications

• 6+ years managing software engineering teams

• Strong stakeholder management skills

• Proven track record of delivering within time and budget constraints

• Must be based remotely in Canada, Eastern Time Zone. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Experience in customer support desk roles and/or organizations

• Experience with any technologies in our main stack: PostgreSQL, Rails, GraphQL, Apollo, React

Compensation Bands:

Canada: $160-200k CAD

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.