United States onlyOverview
GovCIO is currently hiring for Technical Writer to support our client’s contract needs. The candidate will be responsible for transforming complex technical concepts into clear, concise, and engaging documentation. This role requires collaboration with cross-functional teams, including engineers and technical staff to create high-quality materials that effectively communicate technical information to various audiences.This position is located in the San Antonio, TX area and will be full remote position within the Unites States.
Responsibilities
Content development:
- Write, edit, and maintain technical documents, process guides, customer-focused communications via email or other means, and knowledge articles
- Develop content for internal and external audiences, including non-technical customers and end-users as well as technical support teams
Collaboration:
- Work closely with subject matter experts to understand complex systems, tools, and processes
- Collaborate with design, development, and information technology project teams to ensure accuracy and usability of documentation
Tool Utilization:
- Utilize documentation tools such as Adobe suite, Microsoft Office, and other relevant software
Content Maintenance:
- Regularly review and update existing documentation to reflect partner, end-user, and customer feedback
- Ensure version control and maintain an organized repository for all documentation
Qualifications
Bachelor's with 2-5 years (or commensurate experience)
Required Skills and Experience
- Must have experience working in an IT organization, with knowledge of IT terminology and the ability to translate IT-language into plain-language.
- Demonstrated on-the-job experience gathering, compiling, evaluating, and interpreting complex information, as well as clearly presenting this information to stakeholders.
- Excellent writing skills with demonstrated experience writing and editing communications, web content, communication plans and marketing material.
- Experience developing and executing communications strategies
- Extremely detail oriented.
- Team player with ability to work independently with minimal supervision.
- Must be able to work under pressure to meet deadlines and accept constructive criticism.
- Advanced presentation skills using Microsoft suite of tools including Word,PowerPoint, Excel.
Preferred Skills and Experience
- Experience using Visio is a plus.
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
