Customer Payment Support Intern (German Speaker)

Exciting opportunity for an Intern looking to join a dynamic SaaS Company. This role assists with the collection of outstanding receivables through proactive, outbound communication with customers. This outbound effort, in turn, drives inbound customer calls & emails which are promptly addressed by this role. In addition to making customers aware of outstanding receivables, this position also identifies & solves payment delays by facilitating payment & connecting internally with business partners to answer customer inquiries & close the loop on any disputes.

Your Day to Day

As a Customer Payment Support Intern we are expecting you to have

• Strong computer (PC) skills, good knowledge in Excel

• Strong interpersonal and communication skills as well as the ability to maintain professionalism under pressure

• Great organizational skills, accuracy, and attention to detail

• Expert project management and organizational skills

• An ambitious individual seeking a challenging role in high growth dynamic tech company

• Highly motivated & determined individual with excellent communication skills

• Full-time, active student status at a Hungarian university

• Fluency in English and German

• Being able to work 25-30hours/week

What We’re Looking For

As a Customer Payment Support Intern, your background will look like

• Prior experience working in accounts receivable, or finance is a plus

• Experience with a high-transactional-volume customer facing team is a plus

• Experience using a collection software, SalesForce & NetSuite is a plus

What we offer

• Opportunity to work in full remote mode within Hungary

• On-demand place in our Astoria downtown office

• Charity and volunteering opportunities

• Quarterly self-care days to steam off

At GoTo, authenticity and inclusive culture are key to our thriving workplace, where diverse perspectives drive innovation and growth. Our team of GoGetters is passionate about learning, exploring, and working together to achieve success while staying committed to delivering exceptional experiences for our customers. We take pride in supporting our employees with comprehensive benefits, wellness programs, and global opportunities for professional and personal development. By maintaining an inclusive environment, we empower our teams to do their best work, make a meaningful impact, and grow their career.Learn more.