India onlyJoin NTT DATA and make an impact with a company that is pushing the boundaries of what is possible. As a Networking Remote Technical Support Engineer, you will provide professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Requirements
- Working knowledge of technical documentation
- Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain
- Knowledge of vendor technologies, such as Cisco, Juniper, Aruba, RiverBed etc.
- Customer service orientated and pro-active thinking
- Problem solver who is highly driven and self-organized
- Good attention to detail
- Good analytical and logical thinking
- Excellent spoken and written communication skills
- Team player with the ability to work well with others and in group with colleagues and stakeholders
United States only
