United States onlyReporting to the Director Product Management for Exchange Automation, the Manager, Product Management leads the Continuity Assure and Global Exchange Automation portfolio with a focus on platform resilience, technical and commercial roadmap execution, and global Exchange product requirements. This role owns the complete Product Lifecycle, translating complex platform and international market requirements into scalable product strategies. As a people leader, you will manage a Product Owner, delivering the technical support and motivational leadership required to drive operational success and product-market fit.
Key Responsibilities
- Develops strategic business cases and in partnership with the Product Manager and TPMs, creates product roadmaps to deliver on the product vision and delivery; supports the sales process, market requirements, GoToMarket planning and Education for Continuity Assure and the Global Exchange Automation Portfolio
- Collaborates with the regional Product Managers, US-based Product Management and Product Owner teams, and other stakeholders to define product roadmaps and go to market strategies that enable achievement of revenue goals and competitively position the solution for future growth
- Manages the entire product line life cycle from strategic planning to tactical activities and serves as an internal voice for the customer on new or already existing products throughout the product lifecycle
- Performs ongoing and formal annual operating agreement (“AOA”) review of commercial and technical roadmap in support of customer needs and business goals, from inception and business case to successful product market acceptance, launch, enhancement and end-of-life while managing the business performance of the product through the lifecycle.
- Monitors and analyzes how well GHX Continuity Assure and Global Exchange Automation products are performing, to include product profitability, actual to planned revenue, customer satisfaction, and retention / renewals
- Reviews internal metrics to determine how the product impacts the company operations
- Reviews areas that may impact product profitability, to include product life cycle, quality, technical support, marketing programs, and sales support
- Manages a group of products and services that meet market needs; assesses the health of the portfolio and how components contribute to corporate strategy
- Creates product roadmaps illustrating the vision for the product including global market requirements. Describes the idea or stereotypical users that represent the programming targets
- Writes scenarios for user personas to describe instances of market problems or situations that illustrate why product requirement is necessary
- Supports sales and sales operations on advancing the product(s) visibility, understanding, and when required, direct client sales support
- Reviews the release plan with periodic checkpoints of progress in each of the operational groups
- Manages functional roadshows
- Conducts data and market analysis required to develop the portfolio strategy
- Leads product community of practice, and user engagement groups
- Maintains regular communication cadence with US- and EU-based Product Management and Product Owners
REQUIRED QUALIFICATIONS
- Bachelor’s degree in related discipline, or a combination of education and related experience
- Minimum of 5 years’ product management and leadership experience, either leading dedicated indirect teams or direct reports
- Excellent leadership skills, with the ability to be self-directed with strong initiative
- Prior experience in healthcare and knowledgeable in contract and price management
- Experience with SaaS (Software as a Service) delivered applications and business models
- Experience with blended delivery models (in source, outsource, partnered)
- Process and product optimization experience
Preferred Qualifications
- Ability to drive results both individually and in a matrixed environment
- Willingness to roll up the sleeves and drive projects to completion
- Technical aptitude to understand product dynamics and recommend product enhancements
- Strong business acumen, with an understanding of accounting/financial principles
- Strong executive presence
- Highly adept at working collaboratively across multiple business and technical functions
- Sound project management skills, and well organized
The expected compensation for this role is: $128,000- $170,000 base and is eligible for bonus
The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/
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GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
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