HimalayasHimalayas logo
gksoftwareGK

Technical Support Consultant (all genders)

GK Software is a global technology company that provides leading cloud-based solutions and services for the international retail industry.

gksoftware

Employee count: 1001-5000

Germany only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Technical Support Consultant working close to the product Retail7, GK's cloud-native Commerce platform, providing technical analysis and support to customers, with a focus on in-depth technical understanding and clear service mindset.

Requirements

  • Hands-on experience in 2nd- or 3rd-level support or in a comparable technical role
  • Safe handling of databases, log data and common monitoring tools
  • Understanding of complex processes and relationships in a modern software architecture
  • Very good German and English language skills in word and writing
  • Independent and service-oriented way of working, solution-oriented thinking, team player mentality
  • Willingness to take on call shifts

Benefits

  • Remote-first
  • Flexible working hours
  • Unlimited contract in a forward-looking and stable environment
  • Open, collaborative, and human-centered culture
  • Great coffee

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Germany +/- 0 hours

About gksoftware

Learn more about gksoftware and their company culture.

View company profile

At the heart of GK Software's identity is a culture deeply rooted in innovation, partnership, and a relentless drive to empower the global retail industry. Founded in 1990 in Schöneck, Germany, by Rainer Gläß and Stephan Kronmüller, the company's journey has been a remarkable story of growth, evolving from a local startup into a global leader in retail technology. This success is built on a foundational commitment to system openness and pioneering new technologies, a spirit exemplified by their early adoption of Java for all solutions in 1997 and the launch of the first enterprise retail cloud solution in 2018. The team at GK is driven by the mission to provide retailers with the most innovative and flexible solutions to enhance the in-store and digital shopping experience, making interactions simple and effective. This mission is upheld by over 1,200 employees from more than 55 nationalities, fostering a diverse and international working environment where different perspectives are valued and contribute to a holistic understanding of the global retail landscape.

The company's culture extends beyond just technological advancement; it's about creating a sustainable and supportive ecosystem. In 2023, a strategic partnership with Fujitsu was formed, a move designed to create significant growth opportunities while allowing GK to maintain its operational independence and entrepreneurial spirit. This partnership reinforces GK's commitment to building a robust ecosystem for unbeatable and sustainable trading technology. The company actively engages with public, political, and business leaders to improve local infrastructures and create educational and training programs, demonstrating a commitment to social responsibility and regional development. For its employees, GK fosters an environment of continuous learning and growth through the GK Academy, promoting a positive culture of discussion and feedback. This dedication to both its clients and its team is why over a quarter of the world's top 50 retailers trust GK to help them achieve their mission-critical goals, solidifying its reputation as a true global player made in Saxony.

Employee benefits

Learn about the employee benefits and perks provided at gksoftware.

View benefits

Fair Compensation & Pension Plan

In addition to a fair salary, you'll benefit from a company pension scheme.

Exclusive Employee Benefits

Enjoy attractive discounts, corporate benefits, and our employee referral program.

Training & Development

Personalized learning paths via the GK Academy, with a dedicated coach during onboarding.

Top Equipment & Mobility

Modern technology for your daily work, various mobility options, and convenient access to public transportation.

View gksoftware's employee benefits
Claim this profilegksoftware logoGK

gksoftware

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

Remote companies like gksoftware

Find your next opportunity by exploring profiles of companies that are similar to gksoftware. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan