Sales Engineer

Title: Sales Engineer


Reporting to: Head of Commercial Sales

Opportunity:

GW RhythmX is seeking an experienced and dynamic Technical Subject Matter Expert (SME) to support our sales team in driving strategic pursuits across the healthcare technology sector. This individual will serve as a critical technical advisor, delivering in depth product demos and guiding prospective and current clients through complex solution designs, with a strong focus on Electronic Medical Record (EMR) integrations, healthcare interoperability, and the broader healthcare IT ecosystem.

The ideal candidate has deep expertise in healthcare IT, with hands-on knowledge of EMRs such as Epic, Cerner, Meditech, and Athenahealth, and a strong understanding of how hospitals and ambulatory providers leverage technology to improve care delivery and operations.

This is a remote position with ~30% travel required.

Responsibilities:

• Serve as the technical expert in sales pursuits, articulating how our products improve care quality, workflow efficiency, patient safety, and clinical outcomes.
• Deliver high-impact, technically grounded product demonstrations to technical leaders, executives and frontline users across a variety of healthcare settings.
• Develop and deliver compelling technical presentations, product demonstrations, and proof-of-concepts tailored to healthcare provider audiences.
• Maintain a deep understanding of the competitive landscape and healthcare industry trends, communicate implications to sales and leadership teams, and continuously evolve demos and sales enablement materials to stay ahead of the competitive landscape.
• Serve as a trusted advisor and technical expert to both internal stakeholders and client technical teams.
• Build and maintain role-specific sales playbooks, talk tracks, objection handling frameworks, and segment-specific toolkits in partnership with Product Marketing and Sales Leadership.
• Design and deliver structured training programs that ensure new hires ramp quickly and existing reps deepen technical fluency across products, buyer personas, and sales motions.
• Lead commercial team readiness for product and solution launches in partnership with Product Marketing. Coordinate live training and tool delivery to ensure sales teams are confident and capable of delivering new narratives to the right segments, at the right time.
• Provide subject matter expertise on the backend infrastructure of Get Well products and our deep integration capabilities across healthcare IT, EMR integrations, interoperability standards (e.g., HL7, FHIR, CDA), and data exchange frameworks.
• Collaborate with product management and engineering to translate customer requirements into functional product enhancements and strategic roadmaps.
• Establish structured channels for capturing field feedback on messaging, tools, and program effectiveness. Synthesize insights to inform continuous improvement of enablement programs and collaborate with Product Marketing and Product on refinement of market positioning and sales narratives.
• Assist in the development of RFP responses, proposals, and technical documentation.
• Define KPIs and success metrics for enablement programs—including ramp time, quota attainment, cross-sell engagement, and sales cycle efficiency. Analyze performance trends and use insights to improve content, training delivery, and seller activation.

Requirements:

• 7+ years of experience in healthcare technology, with experience working with health systems and ambulatory care settings.
• Deep understanding of leading EMR platforms (e.g., Epic, Cerner, Meditech, Allscripts, Athenahealth) and integration methodologies.
• Familiarity with healthcare standards and regulatory requirements (e.g., HIPAA, HITECH, HL7, FHIR, CCD/CDA, Direct Messaging).
• Proven experience supporting enterprise-level healthcare sales or solution engineering.
• Strong communication and presentation skills; able to translate technical concepts for non-technical audiences.
• Experience collaborating with sales, product, and engineering teams in a fast-paced environment.
• Bachelor’s degree in healthcare informatics, computer science, or related field (Master’s preferred or equivalent experience).
• Previous experience in a pre-sales, sales engineering, or consulting role.
• Certifications in Epic, HL7, FHIR, or other healthcare IT standards.
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and healthcare data security practices.
• Understanding of population health, care coordination, or revenue cycle technologies.
• Adhere to all organizational information security policies and protect all sensitive information, including but not limited to electronic protected health information (ePHI), protected health information (PHI), personally identifiable information (PII), and Get Well information based on data classifications in accordance with organizational policy and Federal, State, local, and international regulations.

About GW RhythmX:

GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally.

About SymphonyAI Group:

SymphonyAI Group (SAIGroup) is a private investment firm building leading global enterprise AI businesses by accelerating innovation and growth. SAIGroup companies ConcertAI, SymphonyAI, and GW RhythmX deliver AI solutions that transform industries and bring value to companies, workers, healthcare professionals, and patients. The companies collectively represent a workforce of more than 4,000 talented engineers, data scientists and industry/healthcare experts. SAIGroup is backed by a $1 billion commitment from Founder and CEO Dr. Romesh Wadhwani, a noted entrepreneur and philanthropist. Learn more at www.saigroup.ai and follow SAIGroup on LinkedIn.

When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a diverse group of employees across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice to design what meets your needs. You’ll find everything you’d expect and many things you don’t: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $140,000 - $170,000 in base salary plus bonus. Base salary is dependent on many factors including, but not limited to education, experience and skills. This range is subject to change and may be modified in the future.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.