Philippines onlyAbout Magic
Background
We are a leading modern outsourcing platform, that connects SMBs to high-quality remote Executive Assistants. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Background
Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.
Role Expectations
You'll be assigned to either the Qualifier or Matcher track based on your skills assessment and preferences during the interview process. Both tracks offer clear growth trajectories and the opportunity to build expertise in recruitment excellence within our established platform.
Primary Goal
Qualifier Track: Conduct systematic candidate assessments to identify qualified EAs for client placements through structured evaluation processes and consistent quality standards.
Matcher Track: Coordinate client-candidate matching processes to convert qualified EAs into successful placements through strategic coordination and relationship management.
Process Development & Implementation
Live Assessment & Evaluation
Performance Analysis & Quality Control
Process Optimization
Deal Processing & Management
Coordination & Scheduling Excellence
Client Relationship Management
Process Coordination & Optimization
Nice-to-Haves
Your Superpowers
What's In It for You
Why does this role existThe Recruitment Associate serves as a specialized talent acquisition expert focused on either high-volume candidate screening (Qualifier) or strategic client-candidate coordination (Matcher). You'll work directly with our growing client base to ensure seamless EA placements through systematic assessment processes or efficient matching operations. Your expertise in candidate evaluation and client service will be crucial to scaling our placement success rates.
Role Expectations
You'll be assigned to either the Qualifier or Matcher track based on your skills assessment and preferences during the interview process. Both tracks offer clear growth trajectories and the opportunity to build expertise in recruitment excellence within our established platform.
Primary Goal
Qualifier Track: Conduct systematic candidate assessments to identify qualified EAs for client placements through structured evaluation processes and consistent quality standards.
Matcher Track: Coordinate client-candidate matching processes to convert qualified EAs into successful placements through strategic coordination and relationship management.
Key Responsibilities
Qualifier Track - High-Volume Candidate Assessment
Process Development & Implementation
- Execute 16 structured candidate interviews daily using established evaluation criteria
- Apply consistent assessment rubrics across communication skills, technical abilities, and cultural fit
- Maintain detailed documentation within 5-minute windows per candidate
- Achieve 15-25% candidate advancement rates while maintaining 90%+ accuracy
Live Assessment & Evaluation
- Conduct 15-minute candidate interviews followed by immediate documentation
- Evaluate English proficiency, technical competencies, and professional readiness
- Provide clear pass/fail recommendations with supporting rationale
- Deliver professional feedback to candidates regarding assessment outcomes
Performance Analysis & Quality Control
- Track daily interview completion rates (95%+ target achievement)
- Monitor assessment accuracy through validation against final placement outcomes
- Identify patterns in candidate qualifications and market trends
- Maintain consistent evaluation standards across all assessments
Process Optimization
- Follow established protocols for candidate screening and documentation
- Adapt to evolving client requirements and assessment criteria changes
- Contribute feedback for process improvements based on market insights
- Support training initiatives for assessment methodology refinement
Matcher Track - Client-Candidate Coordination
Deal Processing & Management
- Receive and process 3-5 new client placement requests daily
- Conduct strategic matching interviews from qualified EA candidate pools
- Analyze client requirements against candidate profiles for optimal alignment
- Manage active pipeline of 15-25 deals weekly with systematic follow-through
Coordination & Scheduling Excellence
- Coordinate intro calls between clients and matched candidates (8-15 daily)
- Handle complex scheduling logistics including confirmations, rescheduling, and cancellations
- Ensure 85%+ candidate attendance rates through proactive communication
- Manage client expectations and communication throughout matching process
Client Relationship Management
- Maintain <1 hour response times during business hours for client communications
- Provide regular updates on match progress and candidate pipeline status
- Address client concerns and adapt matching strategies based on feedback
- Support smooth onboarding processes for successful placements
Process Coordination & Optimization
- Track match progress from initial deal through successful placement
- Coordinate with internal teams to ensure seamless candidate preparation
- Maintain organized records of all client interactions and match outcomes
- Identify process improvements for enhanced coordination efficiency
Skills, Knowledge and Expertise
Core Requirements
- 0 - 1 year of recruitment experience, with emphasis on high-volume/BPO hiring
- Proven track record in candidate profiling and matching
- Near-native English proficiency with excellent grammar and pronunciation
- Bachelor's degree in any field
Nice-to-Haves
- Previous recruitment or HR experience
- Experience with applicant tracking systems or CRM platforms
- Background in virtual assistant or remote work environments
- Familiarity with US business culture and communication styles
- Experience working with international clients across time zones
Your Superpowers
- Communication Excellence – You have exceptional English communication skills for professional client and candidate interactions
- Process-Oriented Mindset – You excel at following systematic approaches that drive consistent, measurable results
- Quality Focus – You maintain high standards while meeting volume targets and performance metrics
- Adaptability – You quickly adjust to changing processes, client requirements, and business needs
- Professional Resilience – You thrive in structured environments with clear expectations and performance accountability
- Growth Orientation – You actively seek feedback and continuously improve your skills and processes
What's In It for You
- Competitive salary: $3.2 per hour starting rate
- Professional growth: Clear advancement pathways within recruitment operations
- Skill development: Training in systematic assessment methodologies or client coordination excellence
- Remote flexibility: Work from home with professional setup support
- Performance recognition: Monthly reviews with advancement opportunities
- Industry expertise: Build valuable recruitment and talent acquisition experience
United States
