Join GDT and be part of a dynamic team where innovation meets excellence! At GDT, our employees are the cornerstone of our success. GDT offers a people-first culture focused on inclusivity, growth, and innovation. Employees have access to career development opportunities, cutting-edge technology, and a collaborative environment. Employees are empowered to make a meaningful impact and are recognized for their contributions. As a global IT services company, we prioritize attracting, empowering, and retaining top-tier talent dedicated to delivering exceptional results.
Perform site surveys in order to engineer, furnish and Install (EF&I) equipment in a Data Center or Central Office environment.
Develop documents including Engineer Packages, MOP's (Method of Procedure), Cut-sheets and BOM's (Bill of Materials) for installation projects.
Act as customer contact for installation services of equipment nationwide and direct installation forces on equipment installation and second level support.
Develop and submit RFQ (Request for Quote) for customer projects and provide LOE and equipment lists for projects.
Work with Sales Managers and Project Mangers to develop quotes and pricing models for customer projects.
Develop scoping documents including Installation Scope, BOM (Bill of Materials) and hours required for installation.
Have knowledge and understanding of the material ordering and receiving processes for material orders
Must have detailed knowledge about equipment types such as Cisco, Juniper, Alcatel, Netscout, HP, Dell, Fujitsu, and etc.
Must have detailed knowledge of data cabling, AC/DC power, cable racking and auxiliary framing.
Must have detailed knowledge of customer Engineering and Installation procedures, standards and quality requirements to include TP76300, GR1275, NSTD119 as well as various other customer standard guidelines.
Performs work in central office spaces understanding the requirements and policies working in a live system environment
Ability to travel
Education and Experience Requirements:
Bachelor’s degree in communication engineering, computer science or related technology field and 10 years’ experience in supporting and implementing Network Routing, Switching and Security products or an equivalent combination of education and experience required.
Cisco, Aruba, and or Juniper Professional Level Network Certifications
Proven experience supporting LAN, WAN, SD-WAN implementations.
Knowledge, Skills, and Abilities:
Demonstrated expertise in contemporary network technology including knowledge of Ethernet, TCP/ IP, STP, OSPF, EIGRP, BGP4, IS-IS IPv6, QoS, MPLS, VPN, DMVPN and VoIP
Working technical knowledge of current network hardware, protocols and Internet standards including excellent hardware troubleshooting experience.
Cisco routers and switches (Catalyst, Nexus, ISR, ASR, Meraki) IOS, IOS-XE, NX-OS
Juniper Firewalls, routers, and switches (MX, EX, SRX)
Aruba/HPE switching (Procurve or CX)
SD-WAN experience with Silverpeek, Versa, Viptela, VeloCloud is a plus
Advanced Leaf/Spine Architecture experience is a plus
Cisco DNAC with SD Access capability is a plus
AWS, Azure, GCP cloud platform experience is a plus
Experience with Dell and or Arista Switching Platforms is a plus
Experience with peer technologies such as Firewalls, Load Balancers, ISE, Clearpass is a plus
Competence with testing tools and procedures for voice and data circuits.
Knowledge of applicable data privacy practices and laws.
Highly self-motivated and directed with keen attention to detail.
Strong interpersonal, written and oral communication skills.
Strong analytical and problem-solving abilities.
Strong customer service orientation.
Ability to present ideas in user-friendly language is required.
Ability to work in a team-oriented, collaborative environment.
Ability to conduct research into networking issues and products as required.
Ability to effectively prioritize tasks in a high-pressure environment.
GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.