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Gainwell TechnologiesGT

System Operations Manager, Principal

Gainwell Technologies is a healthcare technology company that provides digitally enabled services and solutions for health and human services programs, focusing on improving outcomes for vulnerable populations.

Gainwell Technologies

Employee count: 5000+

Salary: 101k-144k USD

United States only

Gainwell is seeking a Systems Operations Manager, Principal to lead IT service management, ensure system availability and security, and drive modern transformations. This role is key to operational oversight and scaling the Gainwell system, impacting the health and well-being of vulnerable populations. The position emphasizes technical leadership, collaboration, and a focus on ensuring successful delivery and compliance.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
  • 10+ years in IT systems engineering, operations, or infrastructure leadership.
  • 5+ years in technical and service delivery leadership.
  • Deep expertise in ITIL4, ITSM, and technical project execution.
  • Knowledge of HIPAA, SOC, and enterprise compliance frameworks.
  • Video recording equipment for all interviews and initial orientation.

Benefits

  • Competitive salary
  • Generous vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager
Senior

Salary

Salary: 101k-144k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Gainwell Technologies

Learn more about Gainwell Technologies and their company culture.

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At Gainwell Technologies, we are at the forefront of pioneering advancements in health and human services. Through groundbreaking technology, we are revolutionizing how public sector agencies and commercial health plans operate and deliver care to millions. Our innovative solutions are designed to enhance outcomes, improve efficiency, and ensure the integrity of vital healthcare programs. We harness the power of data analytics, cloud-based platforms, and digital tools to create a more connected and responsive healthcare ecosystem. Our commitment to innovation is unwavering as we develop and implement next-generation systems that address the complex challenges facing the healthcare industry today. This includes modernizing Medicaid management systems, developing sophisticated data repositories for public health, and creating AI-powered tools to improve member engagement and provider experiences. We empower our clients with scalable and flexible technologies that not only meet current needs but also anticipate future demands, ensuring they can adapt to the ever-evolving landscape of healthcare.

Gainwell Technologies is dedicated to fostering a culture of innovation where new ideas are encouraged and transformative solutions are born. We invest in research and development to explore emerging technologies like artificial intelligence, machine learning, and blockchain, seeking new ways to drive meaningful improvements in health and human services. Our team of experts collaborates closely with clients to understand their unique challenges and co-create solutions that deliver tangible results. By focusing on technological breakthroughs, we aim to simplify complex processes, improve access to care for vulnerable populations, and ultimately contribute to healthier communities. Our work impacts millions of lives, and we are driven by the mission to make healthcare more efficient, effective, and equitable for everyone. Through continuous innovation and a deep understanding of the health and human services domain, Gainwell Technologies is shaping the future of healthcare technology.

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Gainwell Technologies

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Gainwell Technologies hiring System Operations Manager, Principal • Remote (Work from Home) | Himalayas