Organization Change Management (OCM) - Support

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Organization Change Management (OCM) - Support at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. This is a support role within Gainwell Technologies for a large system replacement project. The role will be part of a team that will focus on engaging with stakeholder groups and users of the system as they navigate the replacement of the new system. The ideal candidate has experience with Organization Change Management, preferred in healthcare systems space. Here are the details on this position.

Your role in our mission

• Engage in data collection and analysis to develop deep understanding of targeted stakeholders and communication channels and methods to effectively engage with the stakeholder group
• Support OCM Lead in the engagement of key stakeholders and stakeholder groups to surface unmet needs and map and document opportunities
• Under the direction of OCM lead support developing and modifying systems to meet stakeholder needs and develops business specifications to support these modifications.
• Supports communication efforts by designing and developing communication plans and writing as needed.
• Assesses stakeholder buy in and support for the service by assisting in conducting impact analysis and gathering direct feedback from stakeholder groups.
• Assist in the collection of measures of success metrics for the targeted stakeholder group.
• Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project
• Assist in the Creation and implementation of service adoption strategies and plans for the stakeholder segment that identifies the highest value use cases of the service and maximizes stakeholder adoption.

What we're looking for

• 3 + years with Project Management, Training experience or Client facing Business Analyst. Bachelor's degree or equivalent combination of education and experience. Preferred.
• 1-3 years of working experience in large-scale change or transformation initiatives
• Demonstrated healthcare and systems knowledge (preferred)
• A collaborative approach to work, and the motivation to develop skills by taking ownership of new challenges. Integrating the ability to take initiative and drive execution with minimal supervision 
• Client facing experience is a must. Utilize advanced presentation skills and proficient use of MS Office tools
• Certified Change Management Professional (CCMP) optional

What you should expect in this role

• Fully remote options from most US locations and territories
• Video cameras must be used during all interviews, as well as during the initial week of orientation

The pay range for this position is $55,600.00 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.