Join Gainwell as a Call Center Representative - Remote Arkansas to contribute to a team that solves business challenges and enhances the way we work and grow. As a remote position based in Arkansas, you'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development.
Requirements
- Handle Inbound calls from providers regarding CVO/Provider Enrollment
- Creates CTN for each call as a record
- Escalate Concerns and issues to management as needed
- Participates productively as a member of a team
- Completes tasks beyond general support level
- Accepts instruction and direction from leadership
- Identifies, prioritizes, and resolves some issues independently, and escalates more complex questions or issues appropriately
- Complies with contract requirements, business unit rules and related legal regulations
Benefits
- Health benefits (medical, dental, and vision)
- 401(k) with company match
- Flexible vacation policy
- Career growth and advancement opportunities
- A company-provided computer is supplied for work use
