The Deal Desk Manager will oversee the optimization of Fullstory's revenue engine by leveraging analytical, financial, and negotiation skills to maximize deal profitability while ensuring compliance with company policies and procedures.
Requirements
- Experienced in deal desk operations working with DealHub to provide end-user support, quote/contract creation, and troubleshooting of price/product rules.
- Technically adept to provide comprehensive support to the sales organization resolving both systems and process inquiries and escalating to the appropriate teams as needed.
- Strong sales operations background working directly with the sales organization initiating corrective actions to drive compliance and data accuracy.
- Strong business and finance acumen to provide clarity within complex deals and recommendations for optimal deal structures/pricing to maximize revenue and profitability.
- Strong communicator who will effectively work with both technical and non-technical stakeholders, translating complex concepts into easily understandable terms.
Benefits
- Flexible PTO policy
- Annual company-wide closure
- Federal holidays
- Sponsored benefit packages for US-based Fullstorians
- Supplemental coverage options for international Fullstorians
- Professional development opportunities through training programs
- Annual learning subsidy for US and EMEA-based employees
- Monthly productivity stipend
- Paid parental leave
- Bereavement leave, including miscarriage/pregnancy loss
