Himalayas logo
Frontline Managed ServicesFS

Project Manager - FMS Helix AI

Frontline Managed Services is a global provider of managed IT and revenue cycle management services, tailored specifically for law firms.

Frontline Managed Services

Employee count: 501-1000

Salary: 85k-90k USD

United States only

Welcome to Frontline Managed Services where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change!

We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Overview

The objective of the IT Project Manager (PM) is to manage a series of concurrent IT implementation projects from inception through successful implementation with an emphasis on driving results through efficiency, attention to detail, and ability to direct communications within the project team and with each of the project clients.

The Project Manager will be primarily focused on controlling the timeline, issues, risks, quality and schedule of the project by effectively managing the assigned engineering resources and clients, as well as for the procurement and tracking of ordered products and third party services necessary to complete the project.

Fully Remote

Compensation $85,000-90,000 USD

What Youll Do

  • Planning the work of the project team and achieving overall quality, schedule and cost targets.
  • Responding to escalation of issues from project team members.
  • Ensuring that project milestones are met and reported.
  • Coordinating closely with the assigned technical lead for quality assurance / quality control (QA/QC) functions and in the development of deployment specific engineering documentation.
  • Providing information and support to other organizations within the company, pertaining to the project.

Conducting the following functions for each assigned project:

  • Creation of the project plan.
  • Coordination and execution of all client written and verbal communications.
  • Working with Procurement to procure hardware and software necessary to the project.
  • Ordering and coordination of 3rd party services (i.e. ISP, utilities, etc.).
  • Coordination with engineering team leads (ETLs) in selection of field engineering resources.
  • Assignment of project tasks in the service delivery system.
  • Escalation and communication of issues and changes affecting the project.
  • Initiating the billing process and closure of the project upon completion.

TECHNICAL PROJECT MANAGEMENT EXPERIENCE

  • Legal Specific Applications
  • iManage (work10, filesite, desksite)
  • NetDocuments
  • Litera Suite
  • Office 365 Email Migrations
  • Mobile Device Management (MDM Intune)
  • Autopilot + Intune
  • MFA DUO + Okta
  • Network Refresh Fortinet, Meraki, Cisco
  • Server Refresh Vmware
  • AWS IaaS Migrations
  • Azure AVDations
  • Azure AVD
  • Security Products
  • Office Moves

ROLE SPECIFIC QUALIFICATIONS

  • Project management skills.
  • Technical Aptitude.
  • Legal Tech Specific Knowledge
  • Client facing skillsets
  • Exceptional and Effective Communicator
  • Exceptional Organizational Skills
  • Exceptional Attention to Detail
  • 5+ years of Experience

Not Sure You Meet Every Requirement?

We know that great candidates may not match every qualification listed. If youre excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.

Who You Are

You care deeply about clients and have a knack for solving problems with empathy and clarity. Whether you're coordinating across teams or diving into data to spot trends, you operate with ownership, collaboration, and a drive to make things better.

Join Us

At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Salary

Salary: 85k-90k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Frontline Managed Services

Learn more about Frontline Managed Services and their company culture.

View company profile

At the heart of what we do at Frontline Managed Services is a culture of innovation and dedication. We pride ourselves on being a global leader in managed services tailored specifically for the legal industry, offering cutting-edge revenue cycle management and managed IT services. With an emphasis on delivering scalable solutions, our goal is to enhance profitability and operational efficiency for law firms of all sizes. Our journey began as a modest help desk provider and has evolved into a full-service partner for legal operations, driven by specialized technology that sets us apart.

Our commitment goes beyond mere service provision; we take ownership of our clients’ legal operations, ensuring they achieve superior profitability and performance. Our extensive experience and state-of-the-art technology platforms empower our clients to realize significant growth and reliability. We believe that exceptional customer service stems from a diverse workforce united by shared values, all working towards the common goal of enhancing our clients' businesses. Joining forces with Frontline Managed Services means being out front together, navigating the complexities of today’s legal technology landscape with confidence.

Claim this profileFrontline Managed Services logoFS

Frontline Managed Services

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

9 remote jobs at Frontline Managed Services

Explore the variety of open remote roles at Frontline Managed Services, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Frontline Managed Services

Remote companies like Frontline Managed Services

Find your next opportunity by exploring profiles of companies that are similar to Frontline Managed Services. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Frontline Managed Services hiring Project Manager - FMS Helix AI • Remote (Work from Home) | Himalayas