United States onlyFrontera Health is a mission-driven company that is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. The IT Support Specialist role is a hands-on, high-impact position that sits at the intersection of tech, operations, and care delivery, ensuring that clinical teams can do their best work without interruption.
Requirements
- 2+ years of experience in IT support, ideally in a clinical or field-based environment.
- Strong troubleshooting skills across macOS and mobile platforms (iOS/Android).
- Comfort working independently in a remote-first, distributed team.
- Experience supporting HIPAA-compliant environments or SOC 2 readiness preferred.
- Ability to travel regularly (up to 30%) to support clinic setups and relationship-building.
Benefits
- Competitive salary and benefits package
- Generous PTO
- 401(k) plan
- Stock options
Colombia only