Provide IT support to end users utilizing Radiology Partners systems, including troubleshooting desktop PCs, mobile devices, VPN connectivity, and on-call support. Manage user access, incidents, service interruptions, and downtimes to ensure a consistent and reliable end-user experience.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience preferred
- Experience supporting healthcare IT environments, including PACS systems and radiology workflows
- Proficiency with software installation, configuration, troubleshooting, hardware, networks, and voice dictation systems such as PowerScribe
- Strong customer service skills with critical thinking and creative problem-solving abilities
- Prior Healthcare IT experience with the ability to provide effective on-call support
Benefits
- Competitive Benefits package
- Compensation Reviews
- Career Growth Opportunities
- Flexible Remote Schedules
- Generous PTO Plans and Paid Holidays
